Be-Resourcing is partnering with a growing, service-led organisation to recruit a Customer Service Manager in Edinburgh who will shape the overall customer experience and drive strategic improvements. You will oversee initiatives across Commercial, Operations, Finance, Marketing and Systems to ensure a high-quality journey for customers.
This senior role focuses on defining experience standards, leading teams, and delivering governance to boost satisfaction, retention and operational performance
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Strategic Head of Customer Experience employer: Be-Resourcing
As a Client Services Manager at this innovative SaaS company, you'll be part of a dynamic team that values collaboration and creativity in delivering top-notch property and business management solutions. The company fosters a supportive work culture with ample opportunities for professional growth, ensuring you can develop your skills while making a meaningful impact on clients' operations across the UK. Located in a vibrant area, employees enjoy a flexible work environment and a strong commitment to work-life balance, making it an excellent place to thrive both personally and professionally.
