At a Glance
- Tasks: Help create safe communities by tackling anti-social behaviour and tenancy breaches.
- Company: Join a supportive housing association dedicated to community well-being.
- Benefits: Enjoy hybrid working, generous annual leave, and a birthday day off.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your legal and communication skills.
- Qualifications: Experience in housing enforcement and strong communication skills are essential.
The predicted salary is between 39772 - 44237 £ per year.
Tenancy Enforcement Officer Location: Bolton Salary: £39,772 - £44,237 (Grade5) Contract Type: Fixed term contract Benefits: Hybrid working, generous annual leave, birthday day off and much more Join our team as Tenancy Enforcement Officer Are you passionate about helping people feel safe in their homes and communities?
As a Tenancy Enforcement Officer at our housing association, you will play a key role in protecting our customers and neighbourhoods by tackling anti-social behaviour and tenancy breaches.
This is a specialist tenancy enforcement role focused on preparing housing-related cases for legal action when all other interventions have been exhausted.
Working closely with customers, colleagues, Legal Services and partner agencies, you will gather evidence, prepare witness statements and progress cases through the legal process to help resolve issues that have a significant impact on residents and communities.
You'll bring a fair, balanced and customer-focused approach, ensuring every case is handled professionally, sensitively and in line with our commitment to equality, inclusion and excellent customer service.
Key Responsibilities Prepare case files, witness statements and supporting evidence for legal action relating to anti-social behaviour and tenancy breaches.
Ensure all documentation is accurate, complete and submitted within agreed timescales to support legal proceedings.
Keep customers, witnesses and reporters informed of progress, providing updates and support throughout the legal process.
Gather, review and organise evidence to ensure cases are suitable for legal action and meet required standards.
Work collaboratively with Legal Services, support agencies and internal colleagues to achieve timely outcomes for customers and communities.
Represent the organisation in court where appropriate, with support from Legal Services.
Promote equality, diversity and inclusion in all aspects of your work and contribute to safe, sustainable neighbourhoods.
What you'll need to succeed Experience managing cases involving anti-social behaviour, tenancy breaches or other housing-related enforcement matters.
Experience preparing witness statements, evidence packs and cases for legal action.
Strong communication skills, with the ability to build trust and communicate clearly with a wide range of customers and stakeholders.
A customer-focused approach with the ability to handle sensitive situations professionally, fairly and respectfully.
Good knowledge of anti-social behaviour legislation, tenancy enforcement powers and legal remedies available to housing providers.
Strong digital and IT skills, including experience using Microsoft applications and managing case records electronically.
A commitment to equality, diversity and inclusion, with an understanding of accessible communication and individual support needs.
A full valid driving licence and access to a vehicle is required for this role.
What we offer Hybrid working & flexibility supporting work-life balance Generous annual leave starting at 27 days, rising to 32 days after 5 years plus
Tenancy Enforcement Officer in London employer: Be One Homes
Join a forward-thinking organisation that prioritises employee wellbeing and professional growth, making it an excellent employer for Building Surveyors. With a strong commitment to maintaining high-quality housing and a supportive work culture, you will enjoy generous annual leave, flexible working options, and access to comprehensive learning and development opportunities. Located in a vibrant community, this role offers the chance to make a meaningful impact while enjoying a range of benefits designed to support your personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement Officer in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Tenancy Enforcement Officer in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Be One Homes
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Be One Homes.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Be One Homes that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
