At a Glance
- Tasks: Lead neighbourhood safety services and ensure our communities are safe and resilient.
- Company: Join a forward-thinking organisation making a real impact in Bolton.
- Benefits: Enjoy hybrid working, generous leave, and employee perks like discounts and wellbeing support.
- Other info: We welcome diverse applicants and offer support for adjustments during recruitment.
- Why this job: Shape the future of neighbourhood safety and make a difference in people's lives.
- Qualifications: Experience in leading teams and knowledge of housing safety legislation is essential.
The predicted salary is between 59305 - 67894 £ per year.
Application closing date: 14/06/2026
Hours: 36.00
Salary Grade 8: £59,305 - £67,894
Location: Bolton
Join our team as Head of Neighbourhood Safety Services and make a real impact in our communities. We are looking for an experienced and forward-thinking individual to work alongside our part-time Head of Service. Together, you will lead specialist teams and help ensure our neighbourhoods are safe, resilient, and great places to live.
This is a senior leadership role with the opportunity to shape services across our organisation and with partners across Greater Manchester. You will lead services covering anti-social behaviour (ASB), estate enforcement, mediation, and tenancy fraud. You will focus on delivering high-quality, customer-focused, and legally compliant services that protect customers and strengthen communities.
If you are passionate about prevention, early intervention, safeguarding, and achieving positive outcomes for customers, this is an opportunity to help shape the future of neighbourhood safety.
Key Responsibilities:- Lead Neighbourhood Safety Services, including day-to-day delivery, service planning, and continuous improvement.
- Provide both strategic (long-term) and operational (day-to-day) leadership across ASB, enforcement, mediation, and tenancy fraud services.
- Develop and review policies and procedures so they reflect legislation, best practice, and new or emerging risks.
- Be a visible and supportive leader for managers and specialist teams.
- Support the management of complex and high-risk cases, including safeguarding, organised crime, and hate incidents.
- Build and maintain strong partnerships with local authorities, police, community groups, and regional networks.
- Oversee performance measures, KPIs, and quality standards to ensure services are effective and consistent.
- Lead, develop, and support managers and teams to build a skilled, confident, and supported workforce.
- Manage budgets and resources to deliver value for money.
- Lead service improvements and changes to better meet customer needs and organisational priorities.
- Ensure equality, diversity and inclusion, health and safety, and customer focus are part of everyday practice.
- Experience leading multiple teams within neighbourhood safety, housing, or a related field.
- Strong knowledge of housing and neighbourhood safety legislation, or the ability to learn and apply this knowledge with support.
- Ability to communicate clearly and build positive, productive working relationships.
- Experience of delivering projects, service improvements, or organisational change.
- A practical, solution-focused approach to problem solving and service delivery.
- Strong organisational skills, with the ability to manage competing priorities and deadlines.
- Confidence using digital systems, including Microsoft 365 and case management systems.
- A full UK driving licence and willingness to complete a DBS check.
We recognise that people gain skills and experience in different ways. If you meet most of the criteria and feel this role could be a good fit, we encourage you to apply.
What we offer:- Hybrid working & flexibility supporting work-life balance.
- Generous annual leave starting at 27 days, rising to 32 days after 5 years plus bank holidays.
- Birthday day off - take your birthday as paid leave.
- Buy or sell annual leave - flexible options to suit your lifestyle.
- Local bank holiday - extra day off around New Year.
- Enhanced maternity, paternity & adoption pay.
- Free on-site parking at key office locations.
- Employee Assistance Programme - emotional wellbeing support for you and your family.
- Cycle to Work & Car Leasing Schemes - save on tax and NI.
- Pension schemes with life insurance cover.
- Perkbox - an employee engagement platform with perks, benefits, rewards, wellbeing resources, discounts, freebies, and more.
- Healthcare cash plan - claim back costs for dental, optical, physio & more.
- Lifestyle discounts - cashback and savings at major retailers.
- Learning & development opportunities - grow your career.
- Volunteer days - up to 5 paid days to give back.
Interview Date(s): Interviews for this position are TBC.
If you are interested in this role, please click Apply Online to provide your CV and supporting statement. In your supporting statement, please provide clear, specific, and evidence-based examples showing how you meet the essential criteria marked (A) in the person specification. Please explain what you did, how you did it, and what the outcome was, as these criteria are used for shortlisting and assessment. Addressing the desirable criteria is optional, but may strengthen your application.
We welcome applicants from all backgrounds, including those who are neurodivergent or have a disability. If you need any adjustments during the recruitment process or in the role, we are happy to support you. As a Disability Confident employer, we aim to provide reasonable adjustments throughout the recruitment process and employment.
Head of Neighbourhood Safety Services in Bolton employer: Be One Homes
Join us in Bolton as the Head of Neighbourhood Safety Services, where you will lead a dedicated team committed to making our communities safer and more resilient. We offer a supportive work culture that prioritises employee wellbeing, with generous annual leave, hybrid working options, and extensive professional development opportunities. As a Disability Confident employer, we celebrate diversity and provide an inclusive environment where every team member can thrive and contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Neighbourhood Safety Services in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the neighbourhood safety sector. Attend local events or webinars where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Think about how your experience aligns with their mission to create safe communities. We want you to show them you're not just a fit, but the perfect fit!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and problem-solving in neighbourhood safety. We suggest doing mock interviews with friends or mentors to build your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Neighbourhood Safety Services in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Neighbourhood Safety Services role. Highlight your experience in leading teams and managing neighbourhood safety initiatives, as this will show us you’re the right fit for the job.
Craft a Strong Supporting Statement:In your supporting statement, be specific! Use clear examples that demonstrate how you meet the essential criteria. We want to see what you did, how you did it, and the outcomes. This is your chance to shine!
Show Your Passion:Let your passion for community safety and improvement come through in your application. We’re looking for someone who genuinely cares about making a difference, so don’t hold back on sharing your motivations.
Apply Through Our Website:Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Be One Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and neighbourhood safety legislation. Being able to discuss relevant laws and best practices will show that you're not just familiar with the field, but that you're also ready to lead and innovate.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Think about times when you managed complex cases or implemented service improvements. This will demonstrate your capability to handle the responsibilities of a senior leadership role.
✨Build Relationships
Be ready to talk about how you've built partnerships with local authorities, police, and community groups. Highlighting your experience in fostering collaboration will show that you understand the importance of community engagement in neighbourhood safety.
✨Be Solution-Focused
During the interview, emphasise your practical approach to problem-solving. Share examples of challenges you've faced and how you overcame them, especially in high-risk situations. This will illustrate your ability to think on your feet and deliver effective solutions.
