Join our team as a Glazier (Regional)
We're looking for a skilled and customer-focused Glazier to join our Be One Repairs Team.
As a Glazier at Be One Homes, you will play a key role in delivering high-quality glazing and window fitting services across our housing stock, predominantly on our out of borough properties across the northwest. Working on a range of refurbishment and maintenance projects, you’ll help ensure our homes are safe, secure, and energy efficient. This role is vital in supporting the safety and wellbeing of our customers, helping us achieve our vision of providing quality housing and services across our communities.
Key outcomes
- Deliver timely and effective glazing and window fitting work that contributes to the safety, security, and comfort of our customers' homes—helping to build trust and satisfaction across our communities.
- Ensure all work complies with relevant legislation, building regulations, and health and safety requirements, contributing to a culture of accountability, professionalism, and risk awareness.
- Support the achievement of organisational targets related to property maintenance, ensuring work is completed on time, to standard, and with a focus on customer satisfaction.
- Ensure a commitment to getting it right first time by striving for first-time fixes whenever possible, and keeping customers informed about the progress of repairs and any additional work needed, maintaining transparency and trust.
What you'll need to succeed
- NVQ Level 2 or 3 in Glazing, Fenestration Installation, or a relevant Building Maintenance/Construction discipline.
- A full valid driver's licence.
- Continued Professional Development (CPD).
- Proven experience in glazing and window fitting, including the removal, repair, and installation of timber, uPVC, aluminium, and composite windows and doors.
- Experience diagnosing and resolving glazing faults, including locks, hinges, and sealing issues.
- Strong communication skills, both verbal and written.
- Customer service skills, with the ability to communicate effectively with customers, colleagues, and other stakeholders.
- Good understanding of building materials, glazing systems, and fixings across timber, uPVC, aluminium, and composite frames.
- Digital skills, including the use of equipment such as mobile phones, laptops, and tablets, and applications such as Microsoft Teams and Outlook.
- Health and Safety awareness.
- Knowledge and understanding of Equality, Diversity and Inclusion (EDI).
Desirable
- Previous experience adhering to safeguarding, lone working, and risk assessment procedures in customer-facing environments.
- Experience working in a repairs and maintenance environment, ideally within the social housing or public sector.
- Solution and results-focused, with an innovative and creative approach to problem-solving.
- Strong organisational skills, with the ability to prioritise workloads, work under pressure, and meet tight deadlines.
- Knowledge of environmental and energy-efficiency considerations in glazing and window fitting.
- Housing sector knowledge.
What we offer
- Hybrid working & flexibility – supporting work-life balance
- Generous annual leave – starting at 27 days, rising to 32 days after 5 years plus bank holidays
- Birthday day off – take your birthday as paid leave
- Buy or sell annual leave – flexible options to suit your lifestyle
- Local bank holiday – extra day off around New Year
- Enhanced maternity, paternity & adoption pay
- Free on-site parking at key office locations
- Employee Assistance Programme – emotional wellbeing support for you and your family
- Cycle to Work & Car Leasing Schemes – save on tax and NI
- Pension schemes with life insurance cover
- Perkbox – an employee engagement platform with perks, benefits, rewards, wellbeing resources, discounts, freebies and more
- Healthcare cash plan – claim back costs for dental, optical, physio & more
- Lifestyle discounts – cashback and savings at major retailers
- Learning & development opportunities – grow your career
- Volunteer days – up to 5 paid days to give back
This role involves travelling across the North West and working at a variety of customer homes and locations.
Applying Instructions
If you are interested in this role, please click 'Apply Online' to provide your CV and supporting statement.
In your supporting statement, please provide clear, specific and evidence-based examples showing how you meet the essential criteria marked (A) in the person specification. Please explain how you have used your skills in practice, as the essential criteria form the basis of the shortlisting and assessment process. Addressing the desirable criteria is optional; however, doing so may strengthen your application where relevant.
We welcome applicants from all backgrounds and experiences. If you share our values and want to make a difference, we encourage you to apply.
As a Disability Confident employer, we aim to provide reasonable adjustments throughout the recruitment process and employment. Please contact us at hello@beonehomes.com if you need any support with your application.
Are you ready to play your part? View the Role Profile Here.
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