Join our team as Community Engagement Project Officer (UCAN)
This is an exciting opportunity to join our Community Engagement team and make a real difference in local communities. The role involves working closely with customers, partners and colleagues to deliver projects, provide practical support and help improve quality of life for our residents. We're looking for someone who enjoys working with people, is motivated to help others and can build positive relationships with a wide range of individuals and organisations.
Key Responsibilities
- Support the planning, delivery and monitoring of community projects that improve the quality of life for customers and local residents
- Work closely with internal teams, external partners and community groups to identify local needs and develop practical solutions
- Act as a first point of contact for customers, providing advice, guidance and signposting on topics such as wellbeing, employment and financial support
- Assist in the day-to-day running of community centres and engagement spaces, ensuring a welcoming and inclusive environment
- Collect, monitor and review data to produce clear reports for colleagues and partners, supporting service improvement
- Support project budgets, including tracking spend, identifying risks and ensuring activity follows agreed processes
- Promote equality, diversity and inclusion in all activities, while ensuring health and safety concerns are reported and managed appropriately
What you’ll need to succeed
- Experience of supporting customers and resolving queries while delivering a high standard of service
- Ability to work collaboratively with colleagues and partners, building positive and respectful working relationships
- Strong communication skills, both written and verbal, with the confidence to share information clearly and listen to others
- Good organisational skills, with the ability to plan tasks, manage time effectively and respond to changing priorities
- Knowledge and practical experience of managing or supporting projects from planning through to delivery and review
- Digital and IT skills, including use of everyday systems such as email, online platforms and Microsoft Office tools
- Commitment to equality, diversity and inclusion, with a respectful and inclusive approach to working with others
What we offer
- Hybrid working & flexibility – supporting work-life balance
- Generous annual leave – starting at 27 days, rising to 32 days after 5 years plus bank holidays
- Birthday day off – take your birthday as paid leave
- Buy or sell annual leave – flexible options to suit your lifestyle
- Local bank holiday – extra day off around New Year
- Enhanced maternity, paternity & adoption pay
- Free on-site parking at key office locations
- Employee Assistance Programme – emotional wellbeing support for you and your family
- Cycle to Work & Car Leasing Schemes – save on tax and NI
- Pension schemes with life insurance cover
- Perkbox - an employee engagement platform with perks, benefits, rewards, wellbeing resources, discounts, freebies and more
- Healthcare cash plan – claim back costs for dental, optical, physio & more
- Lifestyle discounts – cashback and savings at major retailers
- Learning & development opportunities – grow your career
- Volunteer days – up to 5 paid days to give back
Interview Date(s): Interviews for this position will be held on Tuesday 3 November 2026.
Applying Instructions
If you are interested in this role, please click ‘Apply Online’ to provide your CV and supporting statement.
In your supporting statement, please provide clear, specific and evidence based examples showing how you meet the essential criteria marked (A) in the person specification. Please explain how you have used your skills in practice, as the essential criteria form the basis of the shortlisting and assessment process. Addressing the desirable criteria is optional; however, doing so may strengthen your application where relevant.
We welcome applicants from all backgrounds and experiences. If you share our values and want to make a difference, we encourage you to apply.
As a Disability Confident employer, we aim to provide reasonable adjustments throughout the recruitment process and employment. Please contact us at hello@beonehomes.com if you need any support with your application.
Role Profile
Ready to get started? View the Role Profile here
Community Engagement Project Officer (UCAN) in Bolton employer: Be One Homes
As a Tenancy Enforcement Officer in Bolton, you will be part of a supportive and dynamic team that values your contributions and prioritises employee well-being. With benefits like hybrid working, generous annual leave, and a special day off for your birthday, we foster a work culture that promotes work-life balance and personal growth. Join us to make a meaningful impact in the community while enjoying ample opportunities for professional development.
