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- Tasks: Engage with guests and manage client relations in a luxury hospitality setting.
- Company: Be London, a leading provider of upscale serviced apartments in Central London.
- Benefits: Competitive salary, bonuses, complimentary stays, and exclusive wellness discounts.
- Why this job: Join a fast-growing team and make a real impact in luxury hospitality.
- Qualifications: Experience in customer relations, ideally in hospitality or hotel reception.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 31000 - 31000 £ per year.
Be London is a premier provider of luxury serviced apartments located in key areas across Central London, specialising in offering high-end, fully furnished serviced accommodation. We cater to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces.
Based in Covent Garden with over 115 properties across the portfolio, we are a fast-paced, fast-growing business in the most exciting sector of the hospitality arena.
We are seeking a dynamic professional individual to join our rapidly growing team as a Front of House Assistant. This role involves day-to-day guest liaison and client relations, responsible for all guest interactions and reputation management for the portfolio.
We are looking for an individual with a good background in customer relations, ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential.
This is an excellent opportunity for growth within an established, industry-leading bespoke luxury service apartments sector.
The role is full-time, 40 hours per week, with some remote working. We offer a rewarding compensation package, including quarterly discretionary bonuses, exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends.
Front of House Assistant in Stoke-on-Trent employer: Be London
Contact Detail:
Be London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Be London or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Be genuine and enthusiastic about the role – it’s all about making that personal connection with the team.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve excelled in customer relations. This will help you demonstrate your skills and how you can contribute to Be London’s reputation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference in how we perceive you.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Assistant role. Highlight your experience in customer relations and any relevant skills that align with our luxury service ethos. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team at Be London.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team and makes the process smoother for everyone involved.
How to prepare for a job interview at Be London
✨Know Your Stuff
Before the interview, make sure you research Be London thoroughly. Understand their values, the type of clientele they serve, and what sets them apart in the luxury serviced apartment market. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role is all about guest interactions, be prepared to share specific examples from your past experiences where you excelled in customer service. Highlight situations where you resolved issues or went above and beyond for a client, as this will demonstrate your suitability for the Front of House Assistant position.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. Aim for a polished look that reflects the high standards of Be London. This shows that you take the opportunity seriously and understand the importance of presentation in the industry.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team culture, growth opportunities, or how Be London measures success in guest relations. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.