At a Glance
- Tasks: Engage with guests and manage client relations in a luxury hospitality setting.
- Company: Be London, a leading provider of upscale serviced apartments in Central London.
- Benefits: Competitive salary, bonuses, complimentary stays, and exclusive wellness discounts.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Join a fast-growing team and make a real impact in luxury hospitality.
- Qualifications: Experience in customer relations, ideally in hospitality or hotel reception.
The predicted salary is between 31000 - 31000 £ per year.
Be London is a premier provider of luxury serviced apartments located in key areas across Central London, specialising in offering high-end, fully furnished serviced accommodation. We cater to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces.
Based in Covent Garden with over 115 properties across the portfolio, we are a fast-paced, fast-growing business in the most exciting sector of the hospitality arena.
We are seeking a dynamic professional individual to join our rapidly growing team as a Front of House Assistant. This role involves day-to-day guest liaison and client relations, responsible for all guest interactions and reputation management for the portfolio.
We are looking for an individual with a good background in customer relations, ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential.
This is an excellent opportunity for growth within an established, industry-leading bespoke luxury service apartments sector.
The role is full-time, 40 hours per week, with a portion of this time being remotely worked. We offer a rewarding compensation package, including quarterly discretionary bonuses, exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends.
Front of House Assistant in Southampton employer: Be London
Be London is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden, where employees can thrive in a fast-paced environment dedicated to luxury hospitality. With opportunities for professional growth and a rewarding compensation package that includes complimentary stays in our upscale apartments and exclusive wellness discounts, we prioritise employee well-being and development. Join us to be part of a dynamic team that values excellence in guest relations and fosters a supportive atmosphere for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Be London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Be London
Don't be shy about reaching out to Be London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Assistant in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Be London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Be London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
