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- Tasks: Engage with guests and manage client relations in a luxury hospitality setting.
- Company: Be London, a leading provider of upscale serviced apartments in Central London.
- Benefits: Competitive salary, bonuses, complimentary stays, and exclusive wellness discounts.
- Why this job: Join a fast-growing team and make a real impact in luxury hospitality.
- Qualifications: Experience in customer relations, ideally in hospitality or hotel reception.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 31000 - 31000 £ per year.
Be London is a premier provider of luxury serviced apartments located in key areas across Central London, specialising in offering high-end, fully furnished serviced accommodation. We cater to discerning corporate clients, tourists, high-end students, and professionals seeking upscale flexible living spaces.
Based in Covent Garden with over 115 properties across the portfolio, we are a fast-paced, fast-growing business in the most exciting sector of the hospitality arena.
We are seeking a dynamic professional individual to join our rapidly growing team as a Front of House Assistant. This role involves day-to-day guest liaison and client relations, responsible for all guest interactions and reputation management for the portfolio.
We are looking for an individual with a good background in customer relations, ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential.
This is an excellent opportunity for growth within an established, industry-leading bespoke luxury service apartments sector.
The role is full-time, 40 hours per week, with some remote working. We offer a rewarding compensation package, including quarterly discretionary bonuses, exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends.
Front of House Assistant in Slough employer: Be London
Contact Detail:
Be London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Be London or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Be yourself and share stories that highlight your experience in guest relations.
✨Tip Number 3
Research Be London! Know their properties and what makes them stand out. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team at Be London.
We think you need these skills to ace Front of House Assistant in Slough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference in how we perceive you.
Tailor Your Application: Make sure to customise your application for the Front of House Assistant role. Highlight your experience in customer relations and any relevant skills that align with our luxury service ethos. This shows us you’re genuinely interested in joining Be London.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Be London
✨Know Your Stuff
Before the interview, make sure you research Be London thoroughly. Understand their values, the type of clientele they serve, and what sets them apart in the luxury serviced apartment market. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role is all about guest interactions, be prepared to share specific examples from your past experiences in customer relations. Highlight situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to handle the demands of the position.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the high standards expected at Be London and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team culture, growth opportunities, or how Be London measures success in guest satisfaction. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.