At a Glance
- Tasks: Engage with guests and manage client relations in a luxury hospitality setting.
- Company: Be London, a leading provider of upscale serviced apartments in Central London.
- Benefits: Competitive salary, bonuses, complimentary stays, and exclusive wellness discounts.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Join a fast-growing team and make a real impact in luxury hospitality.
- Qualifications: Experience in customer relations, ideally in hospitality or hotel reception.
The predicted salary is between 31000 - 31000 £ per year.
Be London is a premier provider of luxury serviced apartments located in key areas across Central London, specialising in offering high-end, fully furnished serviced accommodation. We cater to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces.
Based in Covent Garden with over 115 properties across the portfolio, we are a fast-paced, fast-growing business in the most exciting sector of the hospitality arena.
We are seeking a dynamic professional individual to join our rapidly growing team as a Front of House Assistant. This role involves day-to-day guest liaison and client relations, responsible for all guest interactions and reputation management for the portfolio.
We are looking for an individual with a good background in customer relations, ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential.
This is an excellent opportunity for growth within an established, industry-leading bespoke luxury service apartments sector.
The role is full-time, 40 hours per week, with some remote working. We offer a rewarding compensation package, including quarterly discretionary bonuses, exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends.
Front of House Assistant in Peterborough employer: Be London
Be London is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden, where employees can thrive in a fast-paced environment dedicated to luxury hospitality. With opportunities for professional growth and a rewarding compensation package that includes complimentary stays in our upscale apartments and exclusive wellness discounts, we prioritise employee well-being and development. Join us to be part of a dynamic team that values excellence in guest relations and fosters a supportive atmosphere for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Peterborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Be London or can give you insider tips on how to stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Be London, be ready to share why you're the perfect fit for the Front of House Assistant role. Keep it concise and engaging!
✨Tip Number 3
Show off your personality! In hospitality, it's all about making connections. Be friendly and approachable during interviews or networking events; let your passion for customer service shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at Be London.
We think you need these skills to ace Front of House Assistant in Peterborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference in how we perceive you.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in customer relations and hospitality. We’re looking for specific examples that showcase your skills in guest interactions and reputation management.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Front of House Assistant role. Be sure to mention your relevant experience and what excites you about working with Be London!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Be London
✨Know Your Stuff
Before the interview, make sure you research Be London thoroughly. Understand their values, the type of clientele they serve, and what sets them apart in the luxury serviced apartment market. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role is all about guest interactions, be prepared to share specific examples from your past experiences where you excelled in customer service. Think of situations where you resolved issues or went above and beyond for a client, as this will demonstrate your suitability for the Front of House Assistant position.
✨Practice Your Communication
Excellent communication skills are essential for this role. Practise speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your background and how it relates to the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or what a typical day looks like for a Front of House Assistant at Be London. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.
