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- Tasks: Engage with guests and manage client relations in a luxury hospitality setting.
- Company: Be London, a leading provider of upscale serviced apartments in Central London.
- Benefits: Competitive salary, bonuses, complimentary stays, and exclusive wellness discounts.
- Why this job: Join a fast-growing team and make a real impact in luxury hospitality.
- Qualifications: Experience in customer relations, ideally in hospitality or hotel reception.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 31000 - 31000 £ per year.
Be London is a premier provider of luxury serviced apartments located in key areas across Central London, specialising in offering high-end, fully furnished serviced accommodation. We cater to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces.
We are currently seeking a Front of House Assistant to join our Front of House team in day-to-day guest liaison/client relations. Responsibilities include:
- All guest interactions
- Reputation management for the portfolio
We are looking for an individual with a good background in customer relations, ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential.
This role offers an excellent opportunity for growth within an established, industry-leading, bespoke luxury service apartments sector. The role is full-time, 40 hours per week, with some remote working. We offer a rewarding compensation package, including quarterly discretionary bonuses, exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends.
Front of House Assistant employer: Be London
Contact Detail:
Be London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Be London or can give you insider tips on how to impress during the interview.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Be genuine and enthusiastic about the role, especially since Be London values dynamic individuals.
✨Tip Number 3
Research, research, research! Familiarise yourself with Be London’s properties and their unique offerings. This will not only help you stand out but also show that you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fast-growing team in the heart of London.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Front of House Assistant role. Highlight your experience in customer relations and any relevant skills that align with our luxury service ethos. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Be London
✨Know Your Stuff
Before the interview, make sure you research Be London thoroughly. Understand their values, the type of clientele they cater to, and what sets them apart in the luxury serviced apartment market. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Front of House Assistant, your ability to interact with guests is crucial. Prepare examples from your past experiences where you’ve excelled in customer relations. Highlight situations where you resolved issues or went above and beyond for a guest, as this will demonstrate your suitability for the role.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. Opt for business attire that reflects the upscale nature of Be London. This shows that you understand the importance of presentation in the industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities within the company, or how they measure success in the Front of House role. This not only shows your interest but also helps you gauge if Be London is the right fit for you.