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- Tasks: Engage with guests and manage client relations in a luxury hospitality setting.
- Company: Be London, a leading provider of upscale serviced apartments in Central London.
- Benefits: Competitive salary, bonuses, complimentary stays, and exclusive wellness discounts.
- Why this job: Join a fast-growing team and elevate your career in the luxury hospitality sector.
- Qualifications: Experience in customer relations, ideally in hospitality or hotel reception.
- Other info: Flexible working hours with opportunities for growth in a dynamic environment.
The predicted salary is between 31000 - 31000 £ per year.
Be London is a premier provider of luxury serviced apartments located in key areas across Central London, specialising in offering high-end, fully furnished serviced accommodation. We cater to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces.
Based in Covent Garden with over 115 properties across the portfolio, we are a fast-paced, fast-growing business in the most exciting sector of the hospitality arena.
We are seeking a dynamic professional individual to join our rapidly growing team as a Front of House Assistant. This role involves day-to-day guest liaison and client relations, responsible for all guest interactions and reputation management for the portfolio.
We are looking for an individual with a good background in customer relations, ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential.
This is an excellent opportunity for growth within an established, industry-leading bespoke luxury service apartments sector.
Details:
- The role is full-time, 40 hours per week, with some remote working.
- Rewarding compensation package, including quarterly discretionary bonuses.
- Exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments.
- Must be able to work regular evenings and weekends.
Front of House Assistant in City of London employer: Be London
Contact Detail:
Be London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Be London or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Be genuine and enthusiastic about the role and the company.
✨Tip Number 3
Research Be London thoroughly. Know their properties, values, and what makes them stand out in the luxury serviced apartment market. This will help you tailor your conversation during interviews.
✨Tip Number 4
Apply directly through our website! It shows you're keen and gives us a chance to see your application first-hand. Plus, it’s the best way to stay updated on any new roles that pop up.
We think you need these skills to ace Front of House Assistant in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Front of House Assistant role. Highlight your experience in customer relations and any relevant skills that match what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Be London
✨Know Your Stuff
Before the interview, make sure you research Be London thoroughly. Understand their values, the type of clientele they serve, and what sets them apart in the luxury serviced apartment market. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Front of House Assistant, your ability to interact with guests is crucial. Prepare examples from your past experiences where you’ve excelled in customer relations, especially in hospitality. Highlight how you handled difficult situations or went above and beyond for a guest.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. Aim for a polished look that reflects the high standards of Be London. It shows that you take the opportunity seriously and understand the importance of presentation.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company. This could include inquiries about team dynamics, growth opportunities, or how Be London measures success in guest satisfaction. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.