Home-based in Scotland with travel across Scotland
Location: you should be within easy reach of Glasgow and Edinburgh
Hours: 37.5 per week, Monday to Friday, on a shift rota
Must have a driving licence and access to a vehicle
What if your next IT support role took you to unique sites and clients most IT engineers never get to see?
I’m recruiting for a well-established managed services provider that needs a local technical presence in Scotland, someone who enjoys helping customers by phone, remote session and in person.
You’ll split your time between a remote service desk and customer sites across Scotland, delivering great IT support, building trusted relationships and keeping customers’ IT running smoothly. No two days will look the same.
What you’ll do
- Provide 1st line remote and onsite support for PCs, laptops, mobile devices and printers
- Travel to customer sites across Scotland, with overnight stays when needed (all expenses covered)
- Support hardware installs, deployments and user onboarding
- Work with service desk, projects, security and technical teams
What you’ll bring
- Experience in a service desk, IT support or managed services role
- Strong Microsoft 365, Windows 11 and Intune knowledge
- Solid networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- Excellent communication and customer service skills
- Full UK driving licence and your own vehicle
- Eligibility for SC clearance
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IT Support Field Engineer employer: Be-IT
Join a dynamic technology services provider that values genuine project ownership and offers broad exposure to cutting-edge technologies. With a strong focus on career development and certification opportunities, you'll thrive in a supportive work culture that encourages innovation and collaboration. Located in a vibrant area, this role provides the chance to make a meaningful impact while working with a growing projects team on exciting Microsoft 365 and cloud initiatives.
