Be-IT is seeking a customer-focused 1st Line IT Support Engineer to join a leading MSP, delivering on-site support to a well-established client in the City of London. You will be the first point of contact for IT issues, assisting users remotely and face-to-face.
Responsibilities include providing first-line support via Teams, email and in person; troubleshooting hardware, software and network issues; managing incidents through a ticketing system; and escalating complex problems as needed to
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City of London 1st Line IT Support Engineer - Customer-Focused employer: Be-IT
Join a dynamic technology services provider that values genuine project ownership and offers broad exposure to cutting-edge technologies. With a strong focus on career development and certification opportunities, you'll thrive in a supportive work culture that encourages innovation and collaboration. Located in a vibrant area, this role provides the chance to make a meaningful impact while working with a growing projects team on exciting Microsoft 365 and cloud initiatives.
