[undisclosed] London-based client is seeking an experienced Service Delivery Analyst to join on a 12-month fixed-term contract. You will support major incidents, CAB activities, and drive ITIL-based service improvements within a hybrid London setting.
Ideal candidates will have strong stakeholder management, customer-facing experience, and a track record of influencing across business lines while operating within ITIL guidelines and governance structures.
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Service Delivery Analyst — CAB Lead & ITIL Innovator Hybrid employer: Be-IT Resourcing
Join a dynamic Managed Service Provider that values individual ownership and empowers you to take charge of customer projects from start to finish. With a collaborative work culture, you'll have the opportunity to grow your skills in Microsoft 365 migrations and networking while receiving support from your colleagues when needed. Located in a vibrant area, this role offers a unique chance to make a meaningful impact on clients' IT environments and advance your career in a forward-thinking company.
