At a Glance
- Tasks: Support business-critical applications and resolve incidents in a collaborative tech environment.
- Company: Respected wealth management organisation with a focus on technology.
- Benefits: 12-month contract, flexible working, and exposure to key investment systems.
- Other info: Great opportunity for career growth in a dynamic industry.
- Why this job: Join a supportive team and make a real impact in wealth management technology.
- Qualifications: Experience with Figaro or application support in financial services is preferred.
The predicted salary is between 40500 - 49500 £ per year.
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We're working with a highly respected wealth management organisation seeking an Applications Support Analyst to join their technology team on an initial 12-month fixed term contract.
This role offers the opportunity to support business-critical applications used across the organisation's wealth management and investment operations.
You'll act as a key point of contact for application incidents, service requests, system enhancements and software releases while working closely with both business stakeholders and third-party vendors.
Who We're Looking For
Our ideal candidate will have experience supporting the Figaro platform within a wealth or investment management environment.
However, we are also keen to speak with
- Candidates based within commuting distance of Central London with application support experience gained in wealth management, private banking, investment management or financial services environments.
- UK-based remote candidates with strong Figaro support experience.
- Application Support Analysts who have supported front, middle or back-office platforms within wealth management or investment firms.
Key Responsibilities
- Provide day-to-day support for business-critical applications.
- Investigate, troubleshoot and resolve incidents, problems and service requests.
- Monitor application availability, performance and overall system health.
- Coordinate with third-party vendors and internal teams to resolve issues.
- Support software releases, upgrades and change implementations.
- Perform application testing and validation activities.
- Maintain support documentation and operational procedures.
- Contribute to continuous improvement initiatives and service enhancements.
- Ensure support activities align with ITIL best practices.
Essential Experience
- Priority Skills
- Experience supporting Figaro in a production environment.
Alternatively, we'll consider candidates with
- Application support experience within wealth management, investment management, private banking or financial services.
- Experience supporting business-critical applications and users.
- Strong incident management and troubleshooting capabilities.
- Experience working within an ITIL-aligned environment.
- Excellent stakeholder communication skills.
Desirable Skills
Experience with any of the following would be advantageous
- Salesforce
- SQL Server Management Studio
- Service Now, Jira or Ivanti
- Document Management Systems
- Data Warehousing solutions
- Software release management and application testing
What's on Offer?
- Initial 12-month fixed term contract.
- Opportunity to join a well-established wealth management business.
- Flexible working arrangements.
- Exposure to key business and investment systems.
- Collaborative and supportive technology environment.
- Apply
If you have Figaro experience, or you're an experienced Application Support professional from a wealth management or investment management background, we'd love to hear from you.
Applications Support Analyst in London employer: Be-IT Resourcing Careers
Join an award-winning international technology company that prioritises a people-first culture and invests significantly in employee development. As a CRM Associate, you'll thrive in a collaborative environment that fosters ownership and skill development, offering clear pathways for career progression while working with leading consumer brands on innovative CRM campaigns. With a hybrid working model and a commitment to nurturing talent, this is an ideal opportunity for ambitious individuals eager to grow within the dynamic field of marketing technology.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Analyst in London
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We think you need these skills to ace Applications Support Analyst in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Be-IT Resourcing Careers, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Be-IT Resourcing Careers can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
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How to prepare for a job interview at Be-IT Resourcing Careers
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
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Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Be-IT Resourcing Careers.
