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- Tasks: Manage customer relationships, drive renewals, and identify growth opportunities.
- Company: Dynamic SaaS vendor focused on customer engagement and growth.
- Benefits: Competitive salary, enhanced leave, training budgets, and hybrid work options.
- Why this job: Join a collaborative culture and make a real impact on customer success.
- Qualifications: Experience in account management or technology sales with strong commercial acumen.
- Other info: Inclusive environment that values diverse perspectives and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you a commercially minded Account Manager who enjoys growing existing customers? A customer engagement SaaS vendor is hiring an Account Manager responsible for renewals, retention and expansion. This role will suit someone who understands that great account management is both relationship-led and commercially sharp. Whether you're a career AM or bring experience from a new business background, what matters here is your ability to identify opportunity within accounts and drive structured growth.
What you'll be doing:
- Owning the commercial relationship across a portfolio of customers (c. 35 accounts)
- Leading renewals and managing the post-sale commercial relationship
- Identifying expansion and cross-sell opportunities
- Building relationships beyond a single stakeholder (multi-threading) - champion building & EB exposure a must!
- Running outcome-focused account conversations
- Partnering with Customer Success and Product to turn adoption into growth
Why this environment works:
- Strong product adoption already in place
- Clear ownership of accounts and revenue
- Collaborative culture across Sales, CS and Product
- A business that values preparation, accuracy and professional account management
- Expansion driven by value, not heavy discounting
If you like knowing your numbers, planning your accounts properly and running credible commercial conversations, you'll thrive here!
You'll have:
- Curiosity
- Comparable experience in a technology vendor, with responsibility for renewals and growth
- Commercial acumen - aligning with business outcomes, rather than feature/functionality tick box
Compensation: Competitive OTE (50/50 split) + benefits (incl enhanced maternity & paternity leave, training budgets). Note, this role is hybrid with this office based in Manchester, UK. The successful candidate will be within a commutable distance.
At Be in Tech, we're committed to helping our clients build inclusive, high-performing teams. Applications are encouraged from candidates of all backgrounds - we celebrate different perspectives and believe diverse teams create better customer experiences.
Account Manager (Growth) in Warrington employer: Be in Tech
Contact Detail:
Be in Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Growth) in Warrington
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give us the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by knowing your numbers! Brush up on your past achievements and be ready to discuss how you’ve driven growth and managed accounts. We want to see that commercial acumen in action!
✨Tip Number 3
Showcase your curiosity! Ask insightful questions during interviews about the company's growth strategies and customer engagement practices. This not only demonstrates your interest but also helps us gauge your fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep the conversation going and remind them of your enthusiasm for the role.
We think you need these skills to ace Account Manager (Growth) in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager (Growth). Highlight your experience in renewals, retention, and expansion, and don’t forget to showcase your commercial acumen. We want to see how you’ve driven growth in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how you can build strong relationships with our customers. Be sure to mention any specific experiences that align with our values and the job description.
Showcase Your Numbers: Since we love knowing our numbers, make sure to include quantifiable achievements in your application. Whether it’s revenue growth percentages or customer retention rates, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Be in Tech
✨Know Your Numbers
As an Account Manager, you'll need to be comfortable discussing metrics and KPIs. Brush up on your portfolio's performance data and be ready to share how you've driven growth in previous roles. This shows you’re not just about relationships but also about results.
✨Build Relationships Beyond the Basics
Multi-threading is key in this role. Prepare examples of how you've built relationships with multiple stakeholders in past accounts. Think about how you can demonstrate your ability to engage with champions and decision-makers beyond the initial contact.
✨Understand the Product Inside Out
Familiarise yourself with the company's product offerings and how they drive customer success. Be ready to discuss how you can leverage these products to identify expansion opportunities and enhance customer engagement.
✨Prepare for Outcome-Focused Conversations
Think about how you can lead discussions that focus on business outcomes rather than just features. Prepare scenarios where you've successfully aligned account strategies with client goals, showcasing your commercial acumen and understanding of value-driven growth.
