Account Manager (Growth) in Bolton

Are you a commercially minded Account Manager who enjoys growing existing customers?

A customer engagement SaaS vendor is hiring an Account Manager responsible for renewals, retention and expansion.

This role will suit someone who understands that great account management is both relationship-led and commercially sharp. Whether you're a career AM or bring experience from a new business background, what matters here is your ability to identify opportunity within accounts and drive structured growth.

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What you\’ll be doing –

• Owning the commercial relationship across a portfolio of customers (c. 35 accounts)
• Leading renewals and managing the post-sale commercial relationship
• Identifying expansion and cross-sell opportunities
• Building relationships beyond a single stakeholder (multi-threading) – champion building & EB exposure a must!
• Running outcome-focused account conversations
• Partnering with Customer Success and Product to turn adoption into growth

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Why this environment works –

• Strong product adoption already in place
• Clear ownership of accounts and revenue
• Collaborative culture across Sales, CS and Product
• A business that values preparation, accuracy and professional account management
• Expansion driven by value, not heavy discounting

If you like knowing your numbers, planning your accounts properly and running credible commercial conversations, you'll thrive here!

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You\’ll have –

• Curiosity
• Comparable experience in a technology vendor, with responsibility for renewals and growth
• Commercial acumen – aligning with business outcomes, rather than feature/functionality tick box

Compensation: Competitive OTE (50/50 split) + benefits (incl enhanced maternity & paternity leave, training budgets).

Note, this role is hybrid with this office based in Manchester, UK. The successful candidate will be within a commutable distance.

At Be in Tech, we're committed to helping our clients build inclusive, high-performing teams. Applications are encouraged from candidates of all backgrounds – we celebrate different perspectives and believe diverse teams create better customer experiences.