Programme Analyst/Officer in London

Job Salary: £50,000 - £60,000 up to 10% pension contribution and 30 days annual leave

Closing Date: February 27, 2026

Job Description

Data, Insight & Performance

• Understand the overall portfolio performance data (KPIs, schedules, risks, benefits).
• Work with the BIM Lead to ensure that efficiencies are continuously captured for decision ready portfolio reporting.
• Work with teams across the portfolio to deliver decision ready dashboards: design and automate dashboards for monthly/quarterly reporting; highlight trends, variances, and escalations early.

Performance Reporting & Insight

• Complete monthly portfolio reporting to senior leaders across Be First and London Borough of Barking and Dagenham.
• Undertake monthly project monitoring activities including utilising development management software (SDS Sequel currently) in conjunction with financial management software (Advanced E5 currently).
• Consolidate data from project teams and validate accuracy.
• Highlight variances, monitor key performance indicators (KPIs) and ensure projects align with programme goals.
• Identify risks, issues, and trends, and recommend corrective actions.
• Maintain and continuously improve reporting templates and tools.

Process Improvement

• Evaluate programme processes and suggest improvements for efficiency and effectiveness.
• Support implementation of best practices and compliance with governance requirements and standards.
• Support the facilitation of programme reviews, gateway meetings and assurance activities.

Procurement & Commercial Support

• Maintain procurement logs, contracts and supplier performance records.
• Liaise with Legal, Commercial and Finance to support complete and accurate documentation.

Stakeholder Coordination

• Work closely with teams across the business to provide analytical insights, handle dependencies and monitor progress as required.
• Support preparation of meetings, trainings, workshops and briefings.

Other

• Undertake any other duties as reasonably delegated.

Essential

• Strong experience in data analysis, reporting, and performance monitoring within a programme or PMO environment.
• Proven ability to design and improve processes, templates, and digital tools to enhance efficiency and governance.
• Advanced skills in Excel, Power BI /or similar analytics platforms, with the ability to turn complex data into actionable insights.
• Understanding of programme management principles, governance frameworks, and stage-gate assurance.
• Experience in risk, KPIs, and benefits tracking across multiple projects or programmes.
• Excellent attention to detail and ability to maintain data integrity and audit trails.
• Strong communication skills to present insights clearly and influence stakeholders at all levels.
• Ability to work proactively, prioritise competing deadlines, and adapt to changing requirements.

Desirable

• Degree or equivalent experience in a relevant discipline (e.g., data analytics, business management, or project management).
• Professional certifications such as APM PFQ/PMQ, PRINCE2 Foundation/Practitioner, or Agile awareness.
• Experience with data visualisation and automation tools (e.g., Power BI, Power Automate, SQL/DAX).
• Knowledge of Lean Six Sigma or other continuous improvement methodologies.
• Familiarity with housing, regeneration, or capital delivery programmes in a public sector or similar environment.
• Understanding of digital collaboration platforms and Common Data Environments (CDE) for programme reporting.
• Ability to train and coach teams on data-driven decision-making and process improvement.
• Strong interest in innovation and technology adoption to enhance programme performance.

Person Specification

• Relevant technical qualifications & experience, as outlined in the section above.
• Strong experience in stakeholder relationship management and excellent interpersonal skills to form effective working relationships with people at all levels.
• Able to deal effectively with work pressures, prioritise and be flexible/adaptable to changing requirements without losing sight of key objectives.
• Persuasive, influential, and collaborative working style.
• Goal-focused and resilient, with an ability to work proactively and respond positively to changes in the working environment.
• Strong organisational and planning skills, with a proven ability to handle varied workloads and fixed deadlines.
• Experience identifying risks/issues and recommending solutions.
• Excellent written, verbal, and interpersonal communication.
• Advanced IT, numeracy & analytical skills with the ability to compile and interpret statistical data and communicate it in a professional and understandable manner.
• Analytical thinking with meticulous attention to detail, particularly with regard to technical aspects of operational processes and practices, accuracy of records and reports, efficiency and accuracy around programme management.
• Ability to provide effective support and advice if required to internal and external stakeholders.
• Skilled at evaluating effectiveness, applying continuous improvement and challenging the norm in a professional and solution-based approach.

General

• To contribute towards the implementation of a working culture that is result-orientated, customer-focused and an ethos of 'right first time' service delivery.
• To undertake all duties with minimal supervision.
• To be responsible for continuous personal development by requesting and attending training when necessary.
• To demonstrate a strong commitment to the promotion of equal opportunities.
• To take a lead in providing high quality services to external and internal customers and stakeholders, meeting evolving delivery priorities, issues and challenges to agreed standards defined in the service offer.