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- Tasks: Lead a homecare service, ensuring quality and compliance while inspiring your team.
- Company: Be Caring, the UK's largest employee-owned social care provider.
- Benefits: Competitive salary, 33 days leave, leadership training, and a supportive culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in leading teams in regulated environments; homecare experience preferred.
- Other info: Full support for CQC registration and excellent career progression opportunities.
The predicted salary is between 39000 - 44000 £ per year.
Salary: £45,000 - £47,000 per annum (depending on experience)
Working hours: 37.5 hours per week
Contract: Full-time, permanent
Location: South Manchester (office-based with travel across the patch)
Requirement: Driver with access to a vehicle
Regulated role: You will be required to register with CQC (support provided)
About Be Caring
Be Caring is the UK's largest employee-owned provider of social care — a not-for-profit organisation where colleagues are co-owners, working together to make a difference in people's lives and communities.
We are values-led. Our values are: Be Kind, Be Proud, Be the Best You Can Be, Be Happy, Be Safe, Be Involved.
About the Role
This Registered Manager role is focused on leadership, partnership working and quality assurance across our South Manchester homecare service.
You will lead a strong local management team — including a Quality Lead (citizens/clients), Quality Lead (colleagues), Lead Coordinator, as well as a Trainer and Recruiter supporting your service. That means you can focus on what matters most: building a high-performing culture, strengthening partnerships, ensuring contract compliance and performance, and creating the conditions for colleagues to deliver outstanding care.
You’ll work closely with internal colleagues and our senior/central management teams to drive quality, improve outcomes, and ensure the service is consistently safe, responsive and person-centred.
Key Responsibilities
- Leadership, Culture & People Development
- Lead, inspire and develop your local management team to deliver high-quality, person-centred homecare.
- Create a nurturing and stretching culture: supportive, values-led, and ambitious — where people are encouraged to grow and exceed expectations.
- Ensure excellent supervision, development and communication across the service, with clear expectations and fair accountability.
- Champion retention and wellbeing by building stability, confidence and pride in the service.
- Quality Assurance, Governance & CQC
- Take overall accountability for quality, safety and governance across the service, ensuring continuous readiness for inspection and strong evidence of good outcomes.
- Maintain oversight of care planning, risk management, safeguarding, incidents and learning — ensuring improvements are implemented and embedded.
- Work with your Quality Leads to identify themes and drive improvements in citizen/client experience and colleague experience.
- Ensure systems, records and practice meet internal standards and external requirements.
- Contract Compliance & Performance
- Work closely with commissioners and partners to deliver contract requirements, performance expectations and service standards.
- Monitor performance and risks, using data and quality intelligence to drive timely actions and prevent issues escalating.
- Ensure the service is financially sustainable and well managed, working with central teams to plan and respond to changes.
- Partnerships & System Working (including MLCO)
- Build trusted relationships with key partners including MLCO, health and social care teams, and community stakeholders.
- Represent Be Caring confidently in partnership conversations, ensuring we are seen as a safe, reliable and improvement-focused provider.
- Lead effective communication with professionals and families, ensuring clarity, responsiveness and strong outcomes for the people we support.
- Operational Oversight
- Provide leadership oversight of coordination, capacity planning and continuity of care, ensuring the right support is delivered at the right time.
- Work with the Lead Coordinator, Trainer and Recruiter to ensure onboarding, training and operational systems are effective and aligned to quality.
About You
You’re a confident, values-led leader who can balance high standards with human leadership.
You’ll bring:
- Experience leading services and teams in a regulated or quality-driven environment (homecare experience is strongly desirable).
- Strong understanding of quality assurance, safeguarding, risk management and continuous improvement.
- Confidence working with commissioners and partners, with the ability to influence outcomes and manage expectations professionally.
- The ability to lead leaders — developing your management team and setting a consistent service culture.
- Strong communication and organisational skills, with the confidence to challenge appropriately and drive improvement.
Desirable:
- Experience of contract delivery and performance management in homecare.
- CQC registration experience (or readiness to register, with support).
- Level 4/5 qualification in Health & Social Care (or willingness to work towards it).
Additional Information
You will be required to register with the CQC as the Registered Manager. Full support will be provided to achieve this within 6 months.
What We Offer
- 33 days annual leave (inclusive of bank holidays)
- Mileage: 45p per mile
- Employee Assistance Programme (EAP)
- Development: leadership training, qualifications and progression pathways
- Recognition: long service awards, Above & Beyond awards, birthday voucher & annual Christmas bonus
- A values-led, employee-owned culture where your voice matters
- Funded DBS (if required)
Next Steps
If you’re ready to lead a homecare service where quality and people come first — and you want the support of a strong local management team to drive performance, partnerships and continuous improvement — we’d love to hear from you.
Registered Manager - South Manchester employer: Be Caring
Contact Detail:
Be Caring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - South Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the homecare sector. Attend local events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Be Caring and its values. Understand their mission and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership style and how you’ve driven quality in previous roles. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Be Caring, where we value every applicant.
We think you need these skills to ace Registered Manager - South Manchester
Some tips for your application 🫡
Show Your Values: Make sure to highlight how your personal values align with Be Caring's. We want to see that you embody kindness, pride, and a commitment to being the best you can be in your application.
Tailor Your Experience: When detailing your experience, focus on leadership roles and quality assurance in homecare. We’re looking for specific examples that demonstrate your ability to lead teams and improve service quality.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the Registered Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Be Caring
✨Know Your Values
Before the interview, take some time to really understand Be Caring's values: Be Kind, Be Proud, Be the Best You Can Be, Be Happy, Be Safe, and Be Involved. Think about how your own values align with theirs and prepare examples that showcase your commitment to these principles.
✨Showcase Your Leadership Skills
As a Registered Manager, you'll need to lead a team effectively. Prepare specific examples of how you've inspired and developed teams in the past. Highlight your experience in creating a supportive culture and how you’ve driven performance improvements in previous roles.
✨Understand Quality Assurance
Familiarise yourself with quality assurance processes and CQC standards. Be ready to discuss how you've ensured compliance and improved service quality in your previous positions. This will demonstrate your readiness for the responsibilities of the role.
✨Prepare for Partnership Discussions
Since building relationships with partners is key, think about your experiences working with commissioners and other stakeholders. Prepare to discuss how you've successfully navigated these relationships and influenced positive outcomes in your previous roles.