At a Glance
- Tasks: Coordinate support for individuals with Learning Disabilities and Autism, ensuring their needs are met.
- Company: Be Caring, the UK's largest employee-owned social care provider.
- Benefits: Competitive salary, bonuses, funded training, and career development opportunities.
- Other info: Join a dynamic team dedicated to improving specialist support and personal growth.
- Why this job: Make a real impact in people's lives while working in a supportive team environment.
- Qualifications: Experience in coordination or strong transferable skills; excellent communication and organisation abilities.
The predicted salary is between 27849 - 27849 £ per year.
Be the link between great teams and great lives – coordinating support around what really matters to people. Be Caring, the UK's largest employee-owned social care provider, is helping to shape the future of specialist support for people with Learning Disabilities and Autism through our LIFE department. This is a fantastic opportunity for a highly motivated, organised and values-driven individual to join the LIFE team and make a real impact – both on the quality of support we provide to people in our local communities and on the day-to-day experience of the colleagues delivering that support.
We're looking for someone who enjoys problem-solving, planning and people contact, and who wants their work to directly support our values of Be Safe, Be Kind and Be the Best You Can Be.
Pay, Bonuses & Rewards
- Salary: £27,849 per annum + generous on-call payments
- Hours: 37.5 hrs per week (9am–5pm)
- Contract: Full-time, permanent
- Location: Newcastle Office (Gosforth)
- On-call: Rota basis, including some weekends (additional pay)
- Driver: Essential
The Role – What You'll Be Doing
As a Care Co-ordinator (LIFE), you'll be at the centre of how support is planned and delivered for people with Learning Disabilities and Autism. Your role is to make sure support is co-ordinated around each person's needs, goals and outcomes – matching the right Support Workers, skills and approaches so people can build trusting relationships, live as independently as possible and work towards the things that matter most to them.
Day to day, you'll balance people, priorities and planning – using information, data and feedback to shape support, solve problems early and keep everyone informed, so that each person's support feels consistent, person-centred and focused on their aspirations.
In this role, you will:
- Coordinate and schedule support across LIFE services, making sure each person has the right support in place at the right times to meet their needs, goals and outcomes.
- Match Support Workers and individuals based on skills, experience, communication style and interests, to build strong, trusting and consistent relationships.
- Plan ahead for changes, ensuring support is covered in advance (e.g. holidays, appointments, changes in need) and responding quickly and safely to unplanned absences or incidents.
- Work with the Trainer and Service Leads to schedule induction, training, shadowing and debriefs, arranging cover or adjusting rota time so learning and reflective practice can happen.
- Maintain accurate records for support plans, rota arrangements, colleague availability/absences and key contacts/communications on our systems.
- Communicate clearly and compassionately with the people we support, their families, Support Workers and external professionals (e.g. Social Workers, health teams, PBS practitioners).
- Respond promptly to concerns or changes in need, intervening early, helping to resolve issues before they escalate, and keeping colleagues informed so we work as one team around each person.
About You
We're looking for someone who is as comfortable with people as they are with planning – someone who can balance compassion with clear thinking and good organisation. You will have:
- Experience of coordinating and scheduling (care coordination experience is desirable, but not essential if you have strong transferable skills).
- Proven ability to prioritise work, stay focused under pressure and manage competing demands.
- Strong verbal and written communication skills, with the confidence to talk to colleagues, families and professionals.
- A collaborative approach – using information, data and feedback to inform discussions and decisions.
- A full driving licence and access to a vehicle, able to travel as required.
Development & Progression
We are committed to the personal and professional development of everyone who joins LIFE by Be Caring. You will have access to:
- Clear career development pathways and opportunities for internal progression.
- Supported learning and access to accredited qualifications via apprenticeship programmes.
- Ongoing coaching and support so you have the tools, resources and confidence you need to fulfil your role and truly "Be the Best You Can Be."
Bonus Schemes
- Up to £300 New Starter Bonus
- Up to £300 Refer a Friend Bonus
- Annual Bonus
- £25 Birthday Gift Voucher
Ready to Join Be Caring?
If you're organised, people-focused and passionate about improving how specialist support is planned and delivered for people with Learning Disabilities and Autism, we'd love to hear from you. Apply today to join LIFE by Be Caring as a Care Co-ordinator and help us shape better support – and better days – for the people we support and the colleagues who work alongside them.
Benefits
- Fully funded DBS
- Paid induction training – classroom-based, shadowing and online learning
- Specialist training, including Active Support and Positive Behaviour Support (PBS), Autism and Learning Disabilities
- Safeguarding, dignity, equality & diversity
- Funded qualifications, including Level 3 and other accredited courses
- Holiday pay that grows with length of service
- 24/7 Employee Assistance Programme (EAP) – support for you and your dependants
- Optional GMB union membership
Care Coordinator in Newcastle upon Tyne employer: Be Caring
Be Caring is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises the well-being of both employees and the individuals they serve. Located in Newcastle, our LIFE department offers clear career development pathways, ongoing training, and generous benefits, including bonuses and a fully funded DBS, ensuring that you can thrive while making a meaningful impact in the lives of people with Learning Disabilities and Autism.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your experiences and how they align with Be Caring's values of being safe, kind, and striving to be the best. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Care Co-ordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills and passion.
We think you need these skills to ace Care Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting people with Learning Disabilities and Autism shine through. We want to see how much you care about making a difference in their lives!
Be Organised:Just like the role requires, your application should be well-structured and clear. Use headings, bullet points, and concise language to make it easy for us to see your skills and experience at a glance.
Tailor Your Application:Make sure to tailor your application to the Care Coordinator role specifically. Highlight relevant experiences and skills that align with our values of Be Safe, Be Kind, and Be the Best You Can Be.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with LIFE by Be Caring!
How to prepare for a job interview at Be Caring
✨Know the Values
Before your interview, take some time to really understand Be Caring's values: Be Safe, Be Kind, and Be the Best You Can Be. Think about how these values resonate with your own experiences and be ready to share specific examples that demonstrate your alignment with them.
✨Showcase Your Coordination Skills
As a Care Coordinator, you'll need to juggle multiple tasks and priorities. Prepare to discuss your previous experiences in coordinating schedules or managing care plans. Use concrete examples to illustrate how you’ve successfully balanced competing demands while maintaining a person-centred approach.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and compassionately. You might be asked to role-play a scenario where you need to communicate with a family member or a colleague, so be ready to demonstrate your interpersonal skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of situations where you've had to respond quickly to unexpected changes or challenges. Be prepared to explain your thought process and how you ensured that support remained consistent and effective.
