At a Glance
- Tasks: Serve delicious food and drinks while creating a fun atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars with a vibrant culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
- Why this job: Be part of an electric team in a unique LGBTQ+ venue with music and events every night.
- Qualifications: No prior experience needed; just bring your enthusiasm and team spirit!
- Other info: Perfect for those who love to dance and connect with diverse people.
Location – Retro Bar
Front of House Team Member
At Retro Bar, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
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Help prepare and serve our delicious food and drinks at Retro Bar.
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Offer friendly recommendations to enhance the guest experience.
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Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Venues is the party animal of Stonegate Group. From iconic nightclubs such as Ark or Rosies to our fantastic LGBTQ+ bars across the UK or Latin London venues to retro-tastic clubs, there is quite literally something for everyone! Our Venues team lives and breathes the electric atmosphere with our famous tours, events and get-up-and-dance music policy. We’re looking for the people who’d be the first on the dancefloor, so if that sounds like you, we want to hear from you. Retro Bar is one of London’s LGBTQ+ secret diamonds, tucked away down a little alley in Westminster. As a mixed indie bar, where eccentrics are welcomed and the alternative is reflected in the décor, we blast music mixes of the 70s, 80s, New Romantic, goth and alternative eras, bringing together iconic rock and pop figures from Bolan to Bowie for late nights to remember. Plus, with our own jukebox and drag bingo, our guests can get involved in all the fun we have to offer seven days a week.
What\’s in it for you?
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Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
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Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
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VIP entry to our Pubs and Bars
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Stonegate Hotel Discounts
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Flexible working
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David Lloyd Corporate Discount Rates
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Discounted Dental Insurance
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Wagestream – Early access to your earned wages
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Retro Bar directly.
Job Reference: RL1328372TheFOHTM
Front of House Team Member employer: Be At One - Stonegate Group
Contact Detail:
Be At One - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with Retro Bar's unique vibe and atmosphere. Understanding the eclectic mix of music and the LGBTQ+ culture will help you connect better with the team and guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Engage with the local community and frequenters of Retro Bar before your interview. This can give you insights into what guests love about the bar, allowing you to share relevant experiences during your discussions with the hiring team.
✨Tip Number 3
Showcase your teamwork skills by discussing any previous experiences where you contributed to a positive environment. Highlighting your ability to work well with others will resonate with the values Retro Bar holds dear.
✨Tip Number 4
Prepare to discuss how you would enhance the guest experience at Retro Bar. Think of creative ideas or suggestions that align with their fun and vibrant atmosphere, demonstrating your proactive approach to the role.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Retro Bar is looking for in a Front of House Team Member. Highlight your ability to connect with guests and work as part of a team in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service. Emphasise any previous roles where you contributed to a positive guest experience or worked in a team environment.
Craft a Personal Statement: Write a personal statement that showcases your passion for the role and the hospitality industry. Mention your enthusiasm for creating memorable experiences for guests and how you align with the vibrant atmosphere at Retro Bar.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Be At One - Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, it's crucial to demonstrate your ability to work well in a team. Share examples from past experiences where you collaborated effectively with others, highlighting your communication skills and how you contributed to a positive atmosphere.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Retro Bar before the interview. Being able to discuss menu items and make recommendations will show your enthusiasm for the role and your commitment to enhancing the guest experience.
✨Emphasise Cleanliness and Safety
Discuss your understanding of maintaining a clean and safe environment. You might want to mention any previous experience in hospitality where you ensured hygiene standards were met, as this is vital for both guests and team members.
✨Be Yourself and Have Fun
Retro Bar values individuality and a fun atmosphere. Don’t be afraid to let your personality shine through during the interview. Share your passion for music and nightlife, and express how you can contribute to the vibrant culture of the bar.