Senior Compliance Manager in Tonbridge

Employment Type: Full time, 32 hours per week, typically worked over 4 days per week.

Location: On site, Kent, UK; hybrid working available under agile working policy.

Seniority: Senior

Closing: 11:59am, 31st Aug 2026 BST

Who is Charity Bank?

Charity Bank is a savings and loans bank with a mission to use money for good. We use the money our savers entrust to us to make loans to charities, social enterprises and organisations with charitable purposes. Our community of borrowers, savers, shareholders and staff are all working towards one goal – helping to create lasting social change in our communities.

Charity Bank Recruitment Process

At Charity Bank, we prioritise inclusion and fairness in our recruitment process. Our use of recruitment software helps mitigate unconscious bias by incorporating skill-based questions alongside CVs. Responses and CVs are anonymised and reviewed in random order by our hiring team to ensure an equal chance for all candidates, regardless of background.

Disability Confident Scheme

Under the Equality Act 2010, a person with a disability is someone who has – or has had in the past – a physical or mental impairment which has a substantial and long-term adverse effect on that person’s ability to carry out normal day-to-day activities. As an Equal Opportunities and Disability Confident Committed employer, we actively encourage applications from people who consider themselves to have a disability falling within this broad definition.

Charity Bank's Four-Day Week initiative, open to all employees from day one, champions work-life balance by providing four days of work with full-time pay. This innovative approach underscores productivity, equal compensation, and the creation of an inclusive workplace in line with Charity Bank's social mission.

Overall Purpose

To manage the Compliance function and support the Head of Compliance & MLRO in delivering an effective, proportionate and risk-based compliance framework for Charity Bank. The role operates under delegated authority from the Head of Compliance, providing day-to-day management of the Compliance team and oversight of key conduct, financial promotions and operational risk matters, supporting the bank in meeting its regulatory obligations on an ongoing basis.

Key Accountabilities

• Regulatory relationship: Act under delegated authority, from the Head of Compliance, as contact point for regulators and law enforcement, coordinating the flow of information and ensuring requests are responded to in a timely and appropriate manner.
• Regulatory change: Monitor regulatory change, assess its impact on the bank, and assist in timely implementation of required changes.
• Business support: Provide practical compliance advice to business areas on regulatory obligations, policies, procedures and process changes.
• Compliance Strategy: Assist in the development, maintenance and enhancement of the bank’s compliance strategy.
• Monitoring/Conduct: Assist in delivering a risk-based compliance monitoring programme.
• Training: Ensure appropriate arrangements are in place for all staff training on mandatory regulatory training.
• External engagement: Act under delegated authority for regulatory engagement and related action tracking.
• Financial Promotions: Develop and oversee the Financial Promotions/Communications process.
• Products: Review the Product Risk Framework and facilitate product risk reviews.
• Policies, Procedures and Records: Maintain appropriate compliance records and ensure compliance-related policies and procedures are updated.
• Compliance reporting: Prepare and deliver accurate, timely and proportionate Compliance MI.
• Complaints oversight: Oversee monitoring of the complaints register and provide advice and guidance to business areas.
• Senior Managers and Certification Regime and Code of Conduct: Support the bank’s ongoing compliance with the Senior Managers and Certification Regime and Conduct Rules.

Experience - Essential

• Significant experience in compliance within a retail financial services environment.
• Implementation of compliance monitoring programmes.
• Excellent knowledge of PRA/FCA rules and guidance.
• Understanding of the key risks and controls within the principal operational areas of a small bank.
• Previous experience reviewing or approving financial promotions.

Attainments - Essential

• Graduate calibre.
• Industry qualifications.

Disposition

• Good interpersonal skills.
• Trustworthiness and confidentiality.
• Support the principles of equality of opportunity.
• Values-led, with a strong commitment to the mission and values of Charity Bank.

Circumstances

• Able to work occasional extended hours to meet business deadlines.