At a Glance
- Tasks: Provide top-notch IT support and resolve tech issues for staff.
- Company: A vibrant public arts organisation with a focus on inclusivity.
- Benefits: Hybrid working model, competitive salary, and a supportive team environment.
- Why this job: Join a creative team and make a difference in the arts community.
- Qualifications: Strong IT knowledge and excellent communication skills required.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 17200 - 20500 £ per year.
A public arts organization is seeking an IT Support professional to deliver exceptional service to staff. The role involves resolving IT issues, adhering to policies, and providing guidance on services.
Key requirements include:
- Strong IT knowledge
- Experience with ITIL practices
- Excellent interpersonal skills
The position offers a hybrid working model, contributing to a diverse and inclusive workplace. With a salary of £28,662, you will play an essential role in supporting staff across multiple locations.
Junior IT Service Desk Analyst — Hybrid (Manchester) employer: Be Applied Ltd
Contact Detail:
Be Applied Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Service Desk Analyst — Hybrid (Manchester)
✨Tip Number 1
Network like a pro! Reach out to current employees at the organisation on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on ITIL practices and common IT support scenarios. We want to show that we can handle real-life issues, so practice explaining how we would resolve typical problems staff might face.
✨Tip Number 3
Show off those interpersonal skills! During interviews, let’s share examples of how we've successfully communicated with non-technical staff in the past. It’s all about demonstrating that we can make tech easy for everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit perfectly with the role and the organisation's values.
We think you need these skills to ace Junior IT Service Desk Analyst — Hybrid (Manchester)
Some tips for your application 🫡
Show Off Your IT Skills: Make sure to highlight your strong IT knowledge in your application. We want to see how your experience aligns with the role, especially if you’ve got a grasp of ITIL practices. Don’t hold back on showcasing any relevant projects or experiences!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for. It shows us you’re genuinely interested in joining our team!
Be Personable: Since this role involves providing exceptional service to staff, let your interpersonal skills shine through in your application. We appreciate a friendly tone and examples of how you’ve successfully communicated with others in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Be Applied Ltd
✨Know Your IT Stuff
Make sure you brush up on your IT knowledge before the interview. Familiarise yourself with common IT issues and solutions, as well as ITIL practices. Being able to discuss these confidently will show that you're ready to tackle the challenges of the role.
✨Show Off Your Interpersonal Skills
Since this role involves providing support to staff, it's crucial to demonstrate your excellent interpersonal skills. Prepare examples of how you've successfully communicated with others in past roles, especially when resolving issues or providing guidance.
✨Understand the Organisation's Values
Research the public arts organisation and understand its mission and values. This will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the culture of the organisation.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about their approach to IT support or how they foster an inclusive workplace, which ties back to the hybrid working model they offer.