Head of Standards & Certification

Location Hybrid ·London, City of, UK (1 – 2 days per week in office)

Salary £55,600 – £57,630 (GBP) per annum (Salaries are graded against our pay framework and are not negotiable)

Team Growth & Product

Seniority Mid-level, Senior

• Closing: 11:59pm, 5th Feb 2025 GMT

Job Description

Job Title: Head of Standards & Certification

Reporting to: Director of Growth & Product

Contract: Permanent, Full-time

The B Corp Movement

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. The B Corp community is a global movement of businesses that provide leadership by demonstrating their commitment to people and planet.

Why this role?

B Lab UK is seeking a strategic leader to oversee the B Corp journey and help transform our certification and recertification processes. In this new role, you will be critical in ensuring an exceptional experience for companies applying to become B Corps. You will also steward the organisation in transitioning to a new set of certification requirements starting in 2026, playing a key role in transforming our internal processes to meet these new standards and realise the opportunities it presents to us.

You will lead the certification and recertification functions, overseeing performance, managing risk, and ensuring smooth operations. As a project leader, you’ll guide the transition to new standards, managing timelines and engaging stakeholders across the organisation to ensure a successful transformation. As an experienced people manager, you will line manage the Certification Manager and Recertification Lead (plus 2 indirect reports), fostering a high-performing team through coaching and development.

In addition, you’ll drive improvements in the customer journey, address challenges, and collaborate across teams to deliver a seamless certification and recertification experience. With responsibility for forecasting and performance metrics, you will work with our Global office to proactively manage certification capacity and ensure continuous improvement.

If you’re an experienced leader passionate about sustainability and process transformation, apply today to help shape the future of B Corp certification.

In this role you will:

1. Support the Director of Growth & Product to implement B Lab UK’s strategy and vision for an exceptional B Corp certification experience.
2. Work closely with the Certification Manager and Recertification Lead to design clear, effective processes for an outstanding customer journey.
3. Take accountability for the performance of certification and recertification functions, identifying and mitigating risks through proactive engagement with the wider organisation.
4. Spearhead the transition to new performance standards, coordinating a cross-functional team to ensure timely adoption and integration. Manage timelines, workstreams, and regular progress reviews to ensure smooth execution.
5. Line management of the Certification Manager and Recertification Lead, fostering growth and development through coaching, performance management, and establishing effective ways of working.
6. Drive projects that enhance the certification and recertification experience, acting as an escalation point for companies facing challenges and collaborating across teams to deliver a seamless, cohesive customer journey.
7. Work with the Global office to forecast certification and recertification capacity and monitor key performance metrics.

What we’re looking for:

We believe someone who has a few of these is well suited to exceed in this role:

1. Ability to successfully lead, motivate and develop a team.
2. Ability to strengthen and implement strategies and processes for more effective work.
3. Proven track record of successful project management, with ability to coordinate plans spanning multiple functions.
4. Ability to implement organisational change/transformation.
5. Exceptional organisational skills, with the ability to prioritise effectively and delegate when appropriate.
6. Excellent stakeholder management and communication skills.
7. Strong presenter of complex concepts, ability to communicate effectively internally and externally.
8. Problem-solving, risk management, and ability to drive process improvements.
9. An optimist who understands the role business can play in creating the future that benefits all people and the planet.
10. An advocate for growth mindset and continuous improvement.
11. A keen collaborator who values the ability to go further together with their colleagues and stakeholders.
12. You thrive in a small team within a fast-paced, growing organisation.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

What we give you:

Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good.

Hybrid and flexible working, we have a high trust environment and are advocates for right place working.

Flexible working hours (based around core working hours).

Opportunity to work 4 days a week.

25 days holiday plus bank holidays (pro rata for part-time staff).

1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days.

Our office is closed between Christmas and New Year, no need to take extra holiday!

Private Medical and Dental cover.

£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme.

Enhanced Parental Leave and family friendly policies, including carers leave.

Learning and Development opportunities.

Enhanced Pension and Life Assurance.

Cycle to Work Scheme.

Income Protection policy.

Working in a flexible office workspace.

How to apply:

If you share our passion for sustainability and are excited to join us in this role and support a growing movement, we would love to hear from you!

Please note that all applications must be made through Be Applied.

We are happy to support candidates with any adjustments that would make their recruitment experience at each stage more comfortable, please contact

To apply for this role, we ask that you provide your responses to 3 key questions, as well as uploading your CV. It is important that you ensure your answers to the questions are specific and that you provide examples which fully demonstrate your skills and experience relevant to the role.

At B Lab UK, we understand the benefits of using open AI tools (e.g. ChatGPT), however for the purpose of this application we prefer to see answers that are tailored by candidates themselves, without relying much on these tools.

Please note that we use the system Beapplied to enable us to run a blind recruitment process, therefore reducing the risk of bias. The initial selection is based on applicant’s responses to the 3 key questions, which are scored independently by a panel against predefined criteria relevant to the role.

All candidates will be contacted after the initial screening process with an update on the status of their application. Candidates selected to proceed to the next stage, may be asked to prepare and present a task. Interviews will likely be remote, and at least one conversational in-person interview.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual.

#J-18808-Ljbffr