At a Glance
- Tasks: Ensure facilities are safe, clean, and well-maintained while supporting colleagues and visitors.
- Company: Join Historic England, a champion of the nation's historic environment.
- Benefits: Enjoy flexible hours, wellness programs, generous holidays, and professional development opportunities.
- Other info: We value diversity and offer inclusive working arrangements for everyone.
- Why this job: Make a real difference in preserving England's history while enjoying a supportive work culture.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them. Historic England has a fantastic opportunity for you to join us as our Facilities Assistant. This is a Full Time, Permanent position based in Cambridge. The hours are 9.00 am - 5.00 pm.
We offer a wide benefits package including:
- a competitive defined benefit pension scheme with 28.97% employer contributions
- 28 days holiday
- corporate discounts
- free entry into English Heritage sites across the country
- development opportunities
What you will be doing:
As our Facilities Assistant, you will ensure day-to-day facilities management (FM) services are delivered on site and that facilities are safe, clean, well stocked, suitably maintained, well presented and comfortable at all times. You will act as the first point of contact for colleagues, tenants and visitors on site. You will monitor performance standards of key contractors and proactively resolve issues for colleagues, elevating problems appropriately.
Who we are looking for:
- Proven experience in customer service roles
- Excellent communication skills and good organisation skills
Please note your application will be scored and assessed against the above criteria. We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you.
We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.
At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use of AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience.
Facilities Assistant employer: Be Applied Ltd
Be Applied Ltd is an exceptional employer that values strategic leadership and collaboration, offering a hybrid working environment that promotes flexibility and work-life balance. With a strong focus on employee growth and development, the company fosters a culture of innovation and teamwork, ensuring that every team member has the opportunity to thrive and contribute to meaningful projects in the space sector.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Get to know the company! Research Historic England and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Facilities Assistant, you'll be the first point of contact for many people. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be proactive! Think about potential challenges you might face in the role and how you'd handle them. This shows initiative and problem-solving skills, which are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to explore more about the role and the perks we offer at Historic England.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Be Yourself:When filling out your application, make sure to express your true self. We want to hear your unique voice and experiences, so don’t hold back! Use your own words to showcase what makes you a great fit for the Facilities Assistant role.
Show Off Your Skills:Highlight your customer service experience and communication skills in your answers. Think about specific examples where you've excelled in these areas, as they’re key to the role. We love seeing how you’ve made a difference in previous positions!
Stay Organised:Keep your application neat and tidy. Make sure your responses are clear and concise, as this reflects your organisational skills. A well-structured application will help us see your potential as a Facilities Assistant right away!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits package there.
How to prepare for a job interview at Be Applied Ltd
✨Know Your Role
Familiarise yourself with the responsibilities of a Facilities Assistant. Understand what day-to-day facilities management entails and be ready to discuss how your previous customer service experience aligns with these tasks.
✨Showcase Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved issues or helped colleagues, as these will demonstrate your ability to be the first point of contact.
✨Research the Company
Dive into Historic England’s mission and values. Knowing their commitment to diversity and inclusion can help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company culture and working arrangements align with your expectations.
