At a Glance
- Tasks: Support communities by tackling anti-social behaviour and ensuring safety.
- Company: Leading housing provider with a strong community focus in the South West.
- Benefits: Competitive pay of £27 per hour and flexible working arrangements.
- Other info: Temporary ongoing position with opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and knowledge of housing regulations required.
The predicted salary is between 54000 - 54000 £ per year.
BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer to cover the Weston-super-mare area and surrounding. This is a temporary ongoing position to begin with. Pay £27 per hour umbrella.
Purpose:
- To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour.
- Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints.
- Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities.
- Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse.
- Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans.
- Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work.
- Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary.
Criteria:
- Knowledge and awareness of related housing regulations/law.
- Experience of delivering face to face customer service.
- Experience of developing partnership working with support agencies, local authorities and community groups.
- Good understanding of the social, economic and political context in the neighbourhoods in which we operate.
- An understanding of the County Court rules and procedures, and relevant government legislation.
- You will need to be a driver with access to a vehicle.
Apply now for immediate consideration.
ASB Housing Officer in Weston-super-Mare employer: BDS (Northern) Limited
As a leading housing provider in the South West, we pride ourselves on fostering a supportive and inclusive work culture that prioritises community safety and employee development. Our team members benefit from competitive pay, ongoing training opportunities, and the chance to make a meaningful impact in the Weston-super-Mare area, all while working collaboratively with dedicated colleagues and local partners to address anti-social behaviour effectively.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Housing Officer in Weston-super-Mare
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for ASB officer roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow relevant organisations and professionals on LinkedIn, and engage with their posts. This not only keeps you updated on industry trends but also helps you get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of housing regulations and anti-social behaviour strategies. Be ready to discuss how you've tackled similar issues in the past and how you can bring that experience to the role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the ASB officer position. Plus, it shows you're serious about joining our team and makes it easier for us to connect with you.
We think you need these skills to ace ASB Housing Officer in Weston-super-Mare
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ASB Housing Officer role. Highlight your experience in community safety and customer service, and don’t forget to mention any partnerships you've developed with local agencies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about tackling anti-social behaviour and how your skills align with the job description. Keep it concise but impactful!
Showcase Relevant Experience:When detailing your work history, focus on experiences that relate directly to the responsibilities of the role. Mention specific cases where you’ve successfully managed ASB complaints or collaborated with neighbourhood teams.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you considered for this exciting opportunity!
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you brush up on housing regulations and anti-social behaviour laws. Familiarise yourself with the specific challenges faced in the Weston-super-Mare area, as this will show your potential employer that you're not just knowledgeable but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer complaints or provided support. This is crucial for the ASB Housing Officer role, so think about how you can demonstrate your ability to create a culture of confidence in services.
✨Collaboration is Key
Be ready to discuss how you've worked with local authorities, community groups, or support agencies in the past. Highlight any partnerships you've developed and how they contributed to resolving issues, as teamwork is essential in this position.
✨Research and Prepare
Look into the neighbourhood plans and current issues in the areas you'll be working in. Being able to discuss these during your interview will show that you're proactive and ready to tackle complex cases right from the start.
