At a Glance
- Tasks: Install, repair, and replace telecare equipment while providing support to customers.
- Company: Join a dedicated emergency response service in Wakefield.
- Benefits: Company vehicle, flexible hours, and potential for permanent position.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Make a real difference in people's lives while working independently.
- Qualifications: Caring attitude, effective communication skills, and a full UK driving licence.
BDS are currently recruiting for a Telecare Field Technician to work for a emergency response service in the Wakefield area.
As a Telecare Field Technician, you will play a vital role in delivering telecare support to customers in their own homes and supported housing.
Fitting/replacing or repairing equipment.
This is a field-based, lone-working role operating on a Monday to Friday role, with added on call shifts worked on a rota basis (including nights and weekends).
- What You Will Be Doing
- Going out daily to install, repair or replace telecare equipment.
- Providing calm, empathetic reassurance and support explaining how to use the equipment.
- Assessing situations and taking appropriate action in line with procedures and training.
- Accurately updating service user records and documentation using our systems.
- Working safely and independently while remaining connected to the wider team.
- What We Are Looking For
- A caring and calm approach, with the ability to communicate effectively with a wide range of people.
- Confidence working independently in a lone-working, field-based role.
- Willingness to work a rolling rota including nights, weekends and bank holidays.
- Full UK driving license. Company vehicle is provided.
- Basic IT skills and attention to detail when recording information.
- Willingness to undergo an Enhanced DBS check.
- 9am till 5pm Mon to Friday and 9am to 4.30pm on a Friday
- Temp to perm
- You must be a driver with access to a vehicle
- Apply now for immediate consideration
Telecare Field Technician in Wakefield employer: BDS (Northern) Limited
BDS is an exceptional employer, offering a unique opportunity for mobile responders to make a meaningful impact in the North East community. With a supportive work culture that prioritises employee well-being and flexibility, staff enjoy generous benefits including a competitive daily rate, overtime pay, and enhanced rates for bank holidays. The company fosters growth through training and development, ensuring that employees are equipped to provide the best support to older adults in need.
StudySmarter Expert Advice🤫
We think this is how you could land Telecare Field Technician in Wakefield
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like BDS (Northern) Limited that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like BDS (Northern) Limited face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Telecare Field Technician in Wakefield
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at BDS (Northern) Limited
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of BDS (Northern) Limited is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
