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- Tasks: Support residents in a retirement living service, ensuring their needs are met daily.
- Company: BDS is dedicated to providing quality housing services for the community.
- Benefits: Enjoy flexible hours with a competitive pay rate and the chance to make a difference.
- Why this job: Join a supportive team and engage with the community while enhancing residents' lives.
- Qualifications: Experience in housing or working with older people is preferred; strong customer service skills required.
- Other info: This is a temporary role for 9 months, working 28 hours a week.
BDS are currently recruiting for a Supported Housing Officer for a retirement living service based in Hackney. The ideal candidate will have experience in the following:
- Supported or retirement housing
- Liaising with external providers
You will provide daily communication with the residents, who live independently within the Schemes. You will be responsible for assessing residents' daily needs and signposting information. You will also report repairs and complete Health and Safety Checks and be in charge of the running of the Scheme as a whole, delivering a constant high service at all times. Managing voids and lettings, ensuring the scheme is maintained, and developing strong links within the local community are all key aspects of the role. Additionally, you’ll be responsible for resident engagement and involvement and promoting the scheme as a vital local resource.
28 hours a week working Monday to Friday. This is a temporary role initially for around 9 months.
Rate of pay: £15.49 Per Hour PAYE, £19.89 per hour UMB.
The ideal candidate:
- Must be able to work on own initiative
- Must be computer literate
- Must be able to easily learn new systems
- Excellent customer service
- Previous Housing experience preferred
- Previous experience of working with older people preferred
The successful candidate will be required to have a full Enhanced DBS Certificate. Apply now for immediate consideration.
Supported Housing Officer employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Familiarise yourself with the specific needs of older residents in supported housing. Understanding their daily challenges and how to effectively communicate with them will set you apart during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with retirement living services. Attend local community events or online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Research the local community in Hackney and identify key organisations or services that support older people. Being able to discuss these resources during your interview will demonstrate your commitment to resident engagement.
✨Tip Number 4
Prepare to showcase your problem-solving skills, particularly in managing voids and lettings. Think of examples from your past experience where you've successfully handled similar situations and be ready to share them.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supported Housing Officer position. Tailor your application to highlight relevant experience in supported or retirement housing.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in housing, particularly with older people. Mention specific examples of how you've managed resident needs, liaised with external providers, or handled repairs and health checks.
Showcase Your Skills: Make sure to demonstrate your customer service skills and ability to work independently. Provide examples of how you've successfully engaged with residents and built community links in past roles.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at BDS (Northern) Limited
✨Show Your Experience with Supported Housing
Make sure to highlight any previous experience you have in supported or retirement housing. Be prepared to discuss specific situations where you successfully liaised with external providers or managed resident needs.
✨Demonstrate Strong Communication Skills
Since daily communication with residents is key, practice articulating how you would engage with them. Share examples of how you've effectively communicated with diverse groups, especially older people.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you would handle repairs and health and safety checks. Think of scenarios where you identified issues and took initiative to resolve them, showcasing your ability to maintain a high standard of service.
✨Emphasise Community Engagement
Talk about your experience in developing strong links within the local community. Prepare to share ideas on how you would promote the scheme as a vital resource, demonstrating your commitment to resident engagement and involvement.
