At a Glance
- Tasks: Lead and develop a team to deliver exceptional services in retirement housing.
- Company: One of the North West's leading providers of leasehold retirement housing.
- Benefits: Competitive salary, flexible hours, hybrid working, and career development opportunities.
- Other info: Opportunity to work across Greater Manchester, Lancashire, and Cheshire.
- Why this job: Make a real difference in the lives of residents while managing a dynamic team.
- Qualifications: Experience in retirement housing management and strong people skills.
The predicted salary is between 48000 - 48000 € per year.
BDS Recruitment have an exciting opportunity for an area manager to work for one of the Northwests leading providers of leasehold retirement housing. Working from home and with travel, the area covers a patch of 12 sheltered housing sites across Greater Manchester, Lancashire and Cheshire. The post holder will oversee and manage scheme managers and admin staff to ensure services are being delivered to a high standard, offering residents exceptional customer service across leasehold retirement services.
Key duties include:
- Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services
- Accountability for implementing the customer engagement strategy at local level, ensuring that all customers have an opportunity to shape local provision and are encouraged to be involved in their local community
- Working with local providers, as appropriate, to ensure that high quality services are commissioned across all schemes.
Criteria:
- Good understanding of operational procedures in the management of retirement housing.
- Leaseholder knowledge
- Business and financial planning
- Budget management
- Safeguarding of vulnerable adults
- Strong people management
- Excellent internal and external stakeholder relationship management
- Ability to analyse information and take action for improvement
- Effective decision making alongside excellent communication and interpersonal skills.
Please apply now for immediate consideration or call Vickie for a confidential discussion.
Retirement housing manager in Stockport employer: BDS (Northern) Limited
As a leading provider of leasehold retirement housing in the Northwest, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and well-being. With flexible working hours and the opportunity to manage a diverse team across Greater Manchester, Lancashire, and Cheshire, our Retirement Housing Manager role offers a rewarding career path where you can make a meaningful impact on the lives of our residents while enjoying the benefits of hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Retirement housing manager in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the retirement housing sector, especially those who work with leasehold services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it's at a networking event or an interview, be ready to discuss your experience in managing teams and delivering exceptional customer service. We want to see how you can lead and inspire others!
✨Tip Number 3
Research is key! Before any interview, dive deep into the company’s values and their approach to retirement housing. This will help you tailor your answers and show them you're genuinely interested in making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retirement housing manager in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the retirement housing manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've led teams or improved services in previous roles, and don’t forget to mention your understanding of leaseholder knowledge!
Showcase Your People Skills:Since strong people management is crucial, make sure to highlight your interpersonal skills. We want to see how you’ve built relationships with stakeholders and engaged with communities in your past roles.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of retirement housing management. Understand the operational procedures, leaseholder rights, and the importance of safeguarding vulnerable adults. This will show that you're not just interested in the role but are also well-prepared to take it on.
✨Showcase Your People Skills
As a retirement housing area manager, you'll be leading a team and managing relationships with various stakeholders. Be ready to share examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your communication and interpersonal skills during the interview.
✨Engage with the Customer Focus
Since the role involves implementing customer engagement strategies, think about how you can demonstrate your commitment to exceptional customer service. Prepare to discuss any previous experiences where you’ve improved customer satisfaction or engaged residents in community activities.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as budget management or decision-making under pressure. Practise your responses to these scenarios, focusing on your analytical skills and ability to take action for improvement. This will help you stand out as a candidate who can think on their feet.
