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- Tasks: Manage a sheltered housing scheme, supporting residents and ensuring high service standards.
- Company: BDS is dedicated to providing quality housing solutions in the community.
- Benefits: Enjoy a competitive pay rate and the opportunity to make a real difference.
- Why this job: Join a supportive team and engage with the community while helping residents thrive.
- Qualifications: Must be computer literate, have excellent customer service skills, and preferably housing experience.
- Other info: This is a temporary ongoing position with flexible working hours.
BDS are currently recruiting for a Sheltered Housing Scheme Manager based in Crawley. You will provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for assessing residents’ daily needs, completing support plans and signposting information.
You will also report repairs and complete Health and Safety Checks and be in charge of the running of the Scheme as a whole, delivering a constant high service at all times. Managing voids and lettings, ensuring the scheme is maintained and developing strong links within the local community are all key aspects of the role.
The ideal candidate:
- Must be able to work on own initiative
- Must be computer literate
- Must be able to easily learn new systems
- Excellent customer service
- Previous housing experience preferred
- Previous experience of working with older people preferred
- Enhanced DBS
- Driving licence
Working hours are 37 per week, Mon - Fri. Pay - Between £15.18ph PAYE or £19.69ph UMBRELLA. This is a temporary ongoing position to start ASAP. Apply now for immediate consideration.
Sheltered Housing scheme manager employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing scheme manager
✨Tip Number 1
Familiarise yourself with the specific needs of older residents. Understanding their daily challenges and how to support them will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with sheltered housing. Attend local community events or online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations relevant to housing schemes. Being well-versed in these areas will demonstrate your readiness to manage the responsibilities of the role effectively.
✨Tip Number 4
Prepare examples from your past experiences that highlight your customer service skills and ability to work independently. These anecdotes can be invaluable during interviews to showcase your suitability for the position.
We think you need these skills to ace Sheltered Housing scheme manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sheltered Housing Scheme Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous housing experience or work with older people in your CV and cover letter. Provide specific examples of how you've successfully managed similar responsibilities in the past.
Showcase Your Skills: Make sure to mention your computer literacy and ability to learn new systems quickly. Include examples of how you have demonstrated excellent customer service in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at BDS (Northern) Limited
✨Show Your Understanding of Resident Needs
Make sure to demonstrate your knowledge of the daily needs of residents in a sheltered housing scheme. Discuss how you would assess these needs and create support plans, as this will show your ability to connect with the residents and provide the necessary support.
✨Highlight Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you successfully managed resident interactions. This could include resolving issues or enhancing their living experience, which will showcase your commitment to high service standards.
✨Discuss Your Community Engagement Strategies
Be ready to talk about how you would develop strong links within the local community. Share any previous experiences where you have successfully engaged with community resources or organisations, as this will highlight your proactive approach to community involvement.
✨Demonstrate Your Initiative and Independence
As the role requires working on your own initiative, prepare to discuss situations where you took charge and made decisions independently. This will illustrate your capability to manage the scheme effectively without constant supervision.
