Sheltered Housing Coordinator

Sheltered Housing Coordinator

Full-Time No home office possible
BDS (Northern) Limited

At a Glance

  • Tasks: Coordinate daily activities for residents in a retirement living service.
  • Company: BDS is dedicated to providing quality retirement housing and support.
  • Benefits: Enjoy a competitive pay rate and potential for permanent employment.
  • Other info: This is a full-time, temporary role with a chance to go permanent.
  • Why this job: Make a real difference in the lives of older residents while developing community connections.
  • Qualifications: Experience in housing or working with older people is preferred; strong customer service skills required.

BDS are currently recruiting for a Sheltered Housing Manager for a retirement living service based in Wimbledon. The ideal candidate will have experience in the following:

  • Supported or retirement housing
  • Liaising with external providers
  • Assessing potential tenants
  • Allocations

You will provide daily communication with the residents, who live independently within the Schemes. You will be responsible for assessing residents' daily needs, completing support plans and signposting information, whilst liaising with in-house support workers on a daily basis to ensure a continued smooth service. You will also report repairs and complete Health and Safety Checks and be in charge of the running of the Scheme as a whole, delivering a constant high service at all times. Managing voids and lettings, ensuring the scheme is maintained and developing strong links within the local community are all key aspects of the role. Additionally, you’ll be responsible for resident engagement and involvement and promoting the scheme as a vital local resource.

This is a full-time position of 36 hours a week working Monday to Friday. This is a temporary position with the chance of becoming permanent for the right candidate.

Rate of pay: £15.49 Per Hour PAYE, £20.00 UMB.

The ideal candidate:

  • Must be able to work on own initiative
  • Must be computer literate
  • Must be able to easily learn new systems
  • Excellent customer service
  • Previous housing experience preferred
  • Previous experience of working with older people preferred

Apply now for immediate consideration.

Sheltered Housing Coordinator employer: BDS (Northern) Limited

BDS is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and residents. Located in the vibrant community of Wimbledon, this role as a Sheltered Housing Coordinator provides opportunities for personal growth and development while making a meaningful impact on the lives of older individuals. With a focus on collaboration and community engagement, BDS fosters an environment where employees can thrive and contribute to a vital local resource.
BDS (Northern) Limited

Contact Detail:

BDS (Northern) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sheltered Housing Coordinator

✨Tip Number 1

Familiarise yourself with the specific needs of older residents. Understanding their daily challenges and how to support them will show your commitment to the role and help you connect better during interviews.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work with retirement living services. This can provide you with valuable insights and potentially lead to referrals or recommendations.

✨Tip Number 3

Research BDS and their approach to sheltered housing. Knowing their values and mission will allow you to tailor your conversations and demonstrate that you're a great fit for their team.

✨Tip Number 4

Prepare examples from your past experiences that highlight your ability to manage community engagement and support plans. Being able to discuss these in detail will set you apart from other candidates.

We think you need these skills to ace Sheltered Housing Coordinator

Experience in Supported or Retirement Housing
Liaising with External Providers
Assessing Potential Tenants
Allocations Management
Daily Communication Skills
Support Plan Development
Signposting Information
Collaboration with Support Workers
Health and Safety Checks
Repairs Reporting
Service Management
Void and Letting Management
Community Engagement
Customer Service Excellence
Computer Literacy
Ability to Learn New Systems Quickly
Initiative and Independence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sheltered Housing Coordinator position. Tailor your application to highlight relevant experience in supported or retirement housing.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in housing management, particularly with older people. Mention specific examples of how you've liaised with external providers or assessed tenant needs.

Showcase Communication Skills: Since daily communication with residents is crucial, make sure to demonstrate your excellent customer service skills. Include examples of how you've effectively communicated with clients or residents in past roles.

Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at BDS (Northern) Limited

✨Show Your Experience with Supported Housing

Make sure to highlight any previous experience you have in supported or retirement housing. Be prepared to discuss specific situations where you successfully liaised with external providers or assessed potential tenants.

✨Demonstrate Strong Communication Skills

Since daily communication with residents is key, be ready to showcase your excellent customer service skills. Share examples of how you've effectively communicated with diverse groups, especially older people, to ensure their needs are met.

✨Discuss Your Organisational Skills

The role requires managing voids and lettings, so it's important to convey your organisational abilities. Talk about how you prioritise tasks and manage multiple responsibilities to maintain a smooth operation within a housing scheme.

✨Engage with Community Involvement

Be prepared to discuss how you would develop strong links within the local community. Share any past experiences where you promoted a service or engaged residents in community activities, as this will demonstrate your commitment to resident engagement.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>