At a Glance
- Tasks: Lead and manage retirement housing teams to deliver exceptional services.
- Company: One of the North West's leading providers of leasehold retirement housing.
- Benefits: Flexible working hours, hybrid work options, and competitive salary.
- Other info: Opportunity to work across Greater Manchester, Lancashire, and Cheshire.
- Why this job: Make a real difference in the lives of residents while developing your leadership skills.
- Qualifications: Experience in retirement housing management and strong people management skills.
The predicted salary is between 48000 - 48000 β¬ per year.
Salary: Up to 48,000 per annum
Contract: Permanent
Hours: Monday to Friday flexible pattern and hybrid working
BDS Recruitment have an exciting opportunity for an area manager to work for one of the Northwests leading providers of leasehold retirement housing. Working from home and with travel - the area covers a patch of 12 sheltered housing sites across Greater Manchester, Lancashire and Cheshire. The post holder will oversee and manage scheme managers and admin staff to ensure services are being delivered to a high standard offering residents exceptional customer service across leasehold retirement services.
Key duties include:
- Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services
- Accountability for implementing the customer engagement strategy at local level, ensuring that all customers have an opportunity to shape local provision and are encouraged to be involved in their local community
- Working with local providers, as appropriate, to ensure that high quality services are commissioned across all schemes.
Criteria:
- Good understanding of operational procedures in the management of retirement housing.
- Leaseholder knowledge
- Business and financial planning
- Budget management
- Safeguarding of vulnerable adults
- Strong people management
- Excellent internal and external stakeholder relationship management
Retirement housing manager employer: BDS (Northern) Limited
As a leading provider of leasehold retirement housing in the Northwest, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and well-being. With flexible working hours and the opportunity to manage a diverse team across Greater Manchester, Lancashire, and Cheshire, our Retirement Housing Manager role offers a rewarding career path where you can make a meaningful impact on the lives of our residents while enjoying a healthy work-life balance.
StudySmarter Expert Adviceπ€«
We think this is how you could land Retirement housing manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retirement housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job thatβs perfect for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in delivering exceptional customer service in retirement housing.
β¨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've developed teams or improved services in previous roles. This will demonstrate your capability to lead and manage effectively.
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of resources to help you land that area manager role, and applying directly can give you an edge over the competition.
We think you need these skills to ace Retirement housing manager
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the retirement housing manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about retirement housing management. Share specific examples of how you've led teams or improved services in previous roles to really stand out.
Showcase Your Skills:Donβt forget to showcase your skills in budget management and stakeholder relationship management. We want to see how you can bring your expertise to our team and enhance our services.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at BDS (Northern) Limited
β¨Know Your Stuff
Make sure you brush up on your knowledge of retirement housing management. Understand the operational procedures, leaseholder rights, and the financial aspects of the role. This will not only show your expertise but also your genuine interest in the position.
β¨Showcase Your People Skills
As a retirement housing area manager, you'll be leading a team and interacting with residents. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your ability to build strong relationships with both staff and stakeholders.
β¨Engagement is Key
Familiarise yourself with customer engagement strategies. Be ready to discuss how you would implement these at a local level. Think about ways to encourage resident involvement and how you can enhance their community experience.
β¨Flexibility and Adaptability
With a hybrid working model and travel involved, demonstrate your ability to adapt to different working environments. Share experiences where you've successfully managed remote teams or adapted to changing circumstances while maintaining high service standards.