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- Tasks: Lead and develop a team to ensure high-quality service in retirement housing.
- Company: Leading provider of retirement housing with a focus on customer satisfaction.
- Benefits: Salary up to £46,000, 33 days annual leave, plus an extra day for your birthday.
- Other info: Work from home with travel across Greater Manchester and enjoy excellent career growth.
- Why this job: Make a real difference in the lives of residents while driving strategic improvements.
- Qualifications: Experience in retirement housing management and strong stakeholder relationship skills.
BDS Recruitment have an exciting opportunity for an area manager to work for a leading provider of retirement housing. Working from home and with travel - the area covers a patch of sheltered housing sites across Greater Manchester. We are looking for someone with a strong focus on customer satisfaction, ensuring residents receive a high-quality, responsive, and respectful service. We need somebody with a clear emphasis on regulatory compliance, health and safety, and risk management. As the organisation grows, you will play a key role in supporting House Managers, driving standards, and contributing to strategic improvements.
Key duties include:
- Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services.
- Accountability for implementing the customer engagement strategy at local level, ensuring that all customers have an opportunity to shape local provision and are encouraged to be involved in their local community.
- Working with the Procurement team and local providers, as appropriate, to ensure that high quality services are commissioned across all schemes.
Criteria:
- Good understanding of operational procedures in the management of retirement housing.
- Business and financial planning.
- Budget management.
- Safeguarding of vulnerable adults.
- Leasehold experience.
- Excellent internal and external stakeholder relationship management.
- Ability to analyse information and take action for improvement.
- Effective decision making alongside excellent communication and interpersonal skills.
Salary up to £46,000 per annum dependant on experience. 33 days annual leave plus 1 additional day for your birthday. Please apply now for immediate consideration.
Leasehold Housing area Manager in Oldham employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Housing area Manager in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the retirement housing sector, especially those who work for the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s values and recent projects. Be ready to discuss how your experience aligns with their focus on customer satisfaction and regulatory compliance.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've led a team or improved services. Highlight how you can help drive standards and support House Managers in delivering top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leasehold Housing area Manager in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Leasehold Housing Area Manager role. Highlight your experience in retirement housing management, customer satisfaction, and regulatory compliance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission of providing high-quality services. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve services. Numbers speak volumes, so if you’ve increased customer satisfaction or managed budgets effectively, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you have a solid understanding of operational procedures in retirement housing. Brush up on relevant regulations, health and safety standards, and risk management practices. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you developed team members or improved service delivery. Highlighting your ability to drive standards and support House Managers will resonate well with the interviewers.
✨Engage with Customer Satisfaction
Be ready to discuss your approach to customer engagement. Share ideas on how you would implement the customer engagement strategy at a local level. Demonstrating your commitment to ensuring residents feel valued and involved will set you apart.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to demonstrate excellent interpersonal skills, so think about how you can convey your ideas clearly and confidently. Remember, effective decision-making often hinges on how well you communicate with stakeholders.