At a Glance
- Tasks: Lead projects, manage complaints, and ensure effective delivery and governance.
- Company: BDS, a dynamic organisation focused on impactful project management.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Join a supportive team with flexible working arrangements.
- Why this job: Make a real difference by managing projects that enhance public services.
- Qualifications: Experience in complaints management and strong leadership skills.
The predicted salary is between 71.43 - 71.43 £ per hour.
BDS are currently recruiting for a Project Manager with a background in Complaints Management, ideally from the Public Sector but not essential.
The main focus of the role is to provide clear ownership and leadership of projects, building strong relationships with stakeholders, and ensuring that change is delivered in a structured, well-governed way that achieves measurable business benefits.
- How you'll do it
- Leading projects ensuring delivery, quality standards and alignment to organisational objectives.
- Establishing a clear governance structure for the project, reporting status and milestones.
- Leading end-to-end delivery of projects, preparing robust business cases, plans, and budgets.
- Managing risks, issues, dependencies, and governance reporting to ensure transparency and control.
- Ensuring new systems and processes meet business needs through effective requirements, testing, training, and implementation.
- Engaging with stakeholders to define scope, benefits, and return on investment, ensuring outcomes are realised.
- Matrix-managing project teams, including BAs and other resources, setting clear objectives and supporting their development.
- Managing procurement and supplier activity in partnership with the Procurement team, from evaluation to contract management.
- Supporting colleagues with advice, peer review, and guidance.
Hybrid working - at least 2 days a week in our main office.
- Monday- Friday 9am- 5pm
- Pay rate £71.43ph - £85.71ph Umbrella (day rate £500-£600) Umbrella
- Temp ongoing to start ASAP
- #J-18808-Ljbffr
Project Manager Complaints in London employer: BDS (Northern) Limited
BDS is an exceptional employer that values leadership and collaboration, offering a dynamic work environment where Project Managers can thrive. With a strong focus on employee development and a hybrid working model, team members enjoy the flexibility of remote work while benefiting from in-person engagement at our main office. Our commitment to delivering meaningful change in the public sector ensures that every project contributes to measurable business benefits, making your role impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager Complaints in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like BDS (Northern) Limited. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at BDS (Northern) Limited.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at BDS (Northern) Limited.
We think you need these skills to ace Project Manager Complaints in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at BDS (Northern) Limited and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at BDS (Northern) Limited
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like BDS (Northern) Limited will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to BDS (Northern) Limited.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at BDS (Northern) Limited.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at BDS (Northern) Limited. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
