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- Tasks: Manage day-to-day repairs and ensure customer satisfaction in social housing.
- Company: Leading social housing provider in London with a commitment to community.
- Benefits: Flexible hybrid work, competitive pay, and potential for extension.
- Why this job: Make a difference in people's lives while developing your organisational and customer service skills.
- Qualifications: Strong organisational skills, customer service experience, and effective IT skills.
- Other info: Full-time temporary role with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading social housing provider in London is seeking repairs officers to support their operational businesses by managing day-to-day repairs. Candidates should have strong organizational skills, customer service experience, and effective IT skills.
The role involves overseeing repairs, addressing customer inquiries, and ensuring satisfaction with completed works, while working four days at the Kings Cross office and one day from home. This is a full-time temporary position with potential for extension.
Hybrid Repairs Operations Coordinator - Social Housing in London employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Repairs Operations Coordinator - Social Housing in London
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to repairs and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or resolved customer issues in the past. This will demonstrate that you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Repairs Operations Coordinator - Social Housing in London
Some tips for your application 🫡
Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you manage tasks and keep everything running smoothly, especially in a busy environment like repairs operations.
Customer Service is Key: Don’t forget to mention your customer service experience! We’re all about ensuring satisfaction, so share examples of how you've handled inquiries or resolved issues in the past. It’ll show us you’re the right fit for the role.
Be IT Savvy: Since effective IT skills are a must, let us know about your tech abilities. Whether it’s software you’ve used or systems you’re familiar with, we want to see how you can leverage technology to improve our operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you understand the ins and outs of the repairs process in social housing. Brush up on common issues, customer service scenarios, and how to effectively manage repairs. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to handle the day-to-day operations effectively.
✨Customer Service is Key
Be ready to discuss your customer service experience. Think of specific instances where you went above and beyond to ensure customer satisfaction. Highlighting your communication skills and empathy will resonate well with the interviewers.
✨Tech Savvy? Prove It!
Since effective IT skills are crucial for this role, be prepared to talk about the software and tools you’ve used in previous jobs. If you have experience with any specific repair management systems, mention them. Showing that you can adapt to new technologies will give you an edge.
