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- Tasks: Manage housing repairs and ensure high-quality service for residents.
- Company: Large Housing Association with a commitment to community welfare.
- Benefits: Competitive pay, stable hours, and a rewarding work environment.
- Why this job: Make a real difference in people's lives through effective housing solutions.
- Qualifications: Experience in housing repairs and strong communication skills.
- Other info: Office-based role with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for Housing Repair Officers to work for a large Housing Association, positions available at their offices in N1 and W6. This role is perfect for someone from a housing and repairs background who can hit the ground running in this fast-paced but rewarding role.
Roles available in W6 and N1.
Hours: 9am to 5pm - 35 hours a week.
Start ASAP. Temp ongoing role.
Rate of pay: £18.86 PAYE or £27.94ph UMBRELLA.
Main duties:
- Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard.
- Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment.
- Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents.
- Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver.
- Follow up with residents to ensure satisfaction with completed repairs.
- Provide a review and rating for all completed jobs.
The ideal candidate will have:
- Financial understanding of SOR codes and quote variation.
- Understanding of the No access process.
- Tenure understanding of Permanent housing, temporary housing, Leasehold, Managing Agents.
Please apply now for immediate consideration.
Housing Repairs Officer employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and repairs sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the Housing Association and understand their values and mission. Be ready to discuss how your experience aligns with their goals, especially around customer satisfaction and efficient repairs.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed repairs or improved processes in previous roles. Use specific metrics if you can – numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to hit the ground running.
We think you need these skills to ace Housing Repairs Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing and repairs. We want to see how your background fits with the role of Housing Repairs Officer, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced role. We love seeing enthusiasm and a clear understanding of what the job entails, so let your personality come through.
Showcase Your Customer Interaction Skills: Since this role involves interacting with customers, make sure to mention any experience you have in customer service. We want to know how you handle queries and ensure satisfaction, so share some examples!
Apply Through Our Website: Don’t forget to apply through our website for immediate consideration! It’s the best way for us to receive your application and get you on the path to joining our team as a Housing Repairs Officer.
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing repairs and the specific processes involved. Familiarise yourself with SOR codes and the No access process, as these are likely to come up in conversation.
✨Showcase Your Experience
Prepare examples from your past roles that demonstrate your ability to manage repairs effectively. Think about times when you’ve ensured high standards and customer satisfaction, as this will resonate well with the interviewers.
✨Ask Smart Questions
Come prepared with questions that show your interest in the role and the organisation. Inquire about their approach to contractor management or how they ensure value for money in repairs – this shows you’re thinking critically about the role.
✨Be Personable
Since this role involves interacting with customers and colleagues, make sure to convey your communication skills. Practice being friendly and approachable, as building rapport is key in a fast-paced environment like this.
