Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage no-access repairs and enhance service delivery with precision.
- Company: Join a dynamic team in Exeter focused on improving customer service.
- Benefits: Flexible working hours, competitive pay, and ongoing temporary position.
- Why this job: Make a real difference in customer satisfaction while developing your admin skills.
- Qualifications: Strong admin skills, attention to detail, and customer service experience required.
- Other info: Opportunity for immediate start and growth in a supportive environment.
The predicted salary is between 13 - 17 £ per hour.
BDS are currently recruiting for a Planning Administrator to work within the Planning team based in Exeter on a temporary basis. These positions will be at the heart of the no-access repairs process, helping to reduce missed appointments and improve service delivery.
Main duties include but are not limited to:
- Processing no access cases on Civica from start to finish with precision and care.
- Collaborating with departments like Customer Services, Enforcement, Housing, and Planning.
- Supporting the Planning team with essential administrative tasks.
- Understanding and applying legislation around no access repairs.
- Keeping your process and system knowledge up to date and compliant.
- Ensuring contact details are accurate and investigating booking issues.
- Delivering a customer-focused service with high accuracy and efficiency.
- Reporting daily on no access KPIs, tracking trends using Microsoft Excel.
- Confidently engaging with customers and colleagues about access for repairs.
Working Pattern: Monday to Friday, 9am - 5pm - can be flexible.
Pay rate: £13.83ph PAYE - £17.91ph UMB. Temp ongoing to start ASAP.
Ideal candidate will have:
- Excellent administrative skills.
- Good attention to detail.
- Data entry experience.
- Customer service experience.
- Strong verbal and written communication skills.
- Be confident in having open conversations with customers and the wider business regarding access for repairs.
- Experience in using a variety of IT software – including Outlook, Excel, and Microsoft Teams.
Apply now for immediate consideration.
Property Repairs Admin in Exeter employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Repairs Admin in Exeter
✨Tip Number 1
Get to know the company! Research BDS and their values, especially around customer service and repairs. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers and colleagues, it’s crucial to be clear and confident. Try role-playing scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Brush up on your Excel skills! Since tracking trends and reporting on KPIs is part of the job, being comfortable with data entry and analysis will give you an edge. There are loads of free resources online to help you get up to speed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Repairs Admin in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Repairs Admin role. Highlight your administrative skills and any relevant experience in customer service or data entry. We want to see how you can bring your unique skills to our team!
Show Off Your Attention to Detail: Since this role requires precision, don’t forget to showcase your attention to detail in your application. Use examples from past experiences where you’ve successfully managed tasks with accuracy. We love candidates who take pride in their work!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role. Let us know why you’re the perfect fit for our Planning team!
Apply Through Our Website: Don’t forget to apply through our website for a smoother process! It helps us keep track of applications and ensures you’re considered quickly. We can’t wait to see your application come through!
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you understand the no-access repairs process and the role of a Planning Administrator. Familiarise yourself with Civica and any relevant legislation. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Admin Skills
Be prepared to discuss your administrative experience in detail. Bring examples of how you've handled data entry, processed information accurately, and maintained high standards in your work. Highlighting your attention to detail will be key!
✨Customer Service is Key
Since this role involves engaging with customers, think of specific instances where you've provided excellent customer service. Be ready to share how you resolved issues or improved service delivery, as this will demonstrate your ability to deliver a customer-focused service.
✨Excel at Excel
Brush up on your Microsoft Excel skills before the interview. Be ready to discuss how you've used Excel for tracking trends or reporting KPIs in previous roles. If you can showcase your data handling abilities, it’ll definitely give you an edge!
