BDS Recruitment are currently looking for a Complaints Resolution Officer to work with a well known Housing Association in the Exeter area to handle customer feedback, including complaints and compliments, with professionalism and care.
Main duties include tailoring support services to reduce complaints, collaborating on investigations, and advocating for compliance with the Housing Ombudsman Complaint Handling Code. Hybrid work is available, with a 6-month FTC and potential extension.
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Complaints Resolution Officer - Hybrid Customer Care in Exeter employer: BDS (Northern) Limited
As a leading housing provider in Manchester, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and community engagement. Our Housing Officers enjoy competitive pay, flexible working arrangements, and the opportunity to make a meaningful impact in local neighbourhoods while collaborating with dedicated colleagues. Join us to be part of a team that values innovation and strives for excellence in community safety and support.
