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- Tasks: Support older adults by providing excellent customer service and managing tenancy.
- Company: BDS, a caring organisation focused on enhancing residents' lives.
- Benefits: Competitive pay, holiday pay, and a supportive work environment.
- Why this job: Make a difference in the lives of older adults while developing your skills.
- Qualifications: Experience in housing management and strong customer service skills required.
- Other info: Full-time hours with potential for ongoing opportunities.
The predicted salary is between 32000 - 48000 £ per year.
BDS are recruiting for a Supported Housing Co-Ordinator in Broxbourne. The post will be based at a retirement complex for older adults who live independently. We are looking for someone with outstanding customer service skills to be the first point of contact for the residents of the service. Hours are full time Monday to Friday 9-5. Temporary ongoing position in the first instance. Salary- £15.49ph PAYE plus holiday pay / £20 via umbrella.
Main duties:
- Speaking with the residents daily
- Signposting information on other services, in and around the area
- Checking the property for any repairs and reporting these as required
- Liaising with contractors
- Tenancy management
Experience in housing management is essential alongside good PC skills, with a proven track record in delivering a high level of customer service. An enhanced DBS will be required, issued within the last 12 months or registered on the update service. Please apply now for immediate consideration.
Supported housing advisor in Broxbourne employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported housing advisor in Broxbourne
✨Tip Number 1
Get to know the company! Research BDS and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for the Supported Housing Co-Ordinator role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the first point of contact for residents, think of scenarios where you can demonstrate your outstanding service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like working at BDS. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Supported housing advisor in Broxbourne
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you've made a difference for others in previous roles, especially when it comes to supporting residents or clients.
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific requirements of the Supported Housing Advisor role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best fit for the job.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at BDS (Northern) Limited
✨Know Your Stuff
Make sure you understand the role of a Supported Housing Co-Ordinator inside out. Familiarise yourself with the responsibilities, especially around customer service and tenancy management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since outstanding customer service is key for this role, prepare examples from your past experiences where you've excelled in this area. Think about situations where you resolved issues or went above and beyond for clients, as these stories will resonate well with the interviewers.
✨Be Ready to Discuss Local Services
As part of the job involves signposting residents to local services, do a bit of research on what’s available in Broxbourne. Being able to mention specific services during your interview will demonstrate your proactive approach and understanding of the community.
✨Prepare Questions
Interviews are a two-way street, so think of some thoughtful questions to ask at the end. You might want to inquire about the team dynamics, the types of repairs commonly needed, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the job is right for you.
