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- Tasks: Assist older residents with queries and coordinate repairs in a supportive environment.
- Company: Leading provider of retirement housing and living services in Bradford.
- Benefits: Starting salary of £25,200, flexible hybrid work, and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Passion for helping others and good customer service skills required.
- Other info: Full training provided and a friendly team atmosphere.
The predicted salary is between 25200 - 26250 £ per year.
BDS have a number of exciting opportunities for customer services advisors in Bradford. The role is working with one of the country's leading providers of retirement housing and living services.
We are looking for compassionate people who are able to offer an exceptional level of customer service to older resident queries. Main duties include:
- Logging and coordinating repairs
- Processing rent payments
- Responding to queries about renting, home ownership and care services
- Creating and updating customer applications
The role is located in Bradford but offers a flexible hybrid approach between the hours of 8am and 6pm Monday to Friday.
Salary starts at £25,200 per annum rising to £26,250 after probation.
If helping people is your thing, then yes! We are looking for people who are passionate about making a difference and are keen to hear from people from any background who can demonstrate a good level of customer service and general IT ability. Full training will be provided and career progression and promotion opportunities amongst a number of other perks are available.
Please apply now for immediate consideration or call Tom for more details.
Customer Service Advisor in Bradford employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Bradford
✨Tip Number 1
Get to know the company! Research BDS and their values, especially their focus on customer service for older residents. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be clear and compassionate. Role-play common scenarios with friends or family to build your confidence in handling queries and providing solutions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about the role. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Customer Service Advisor in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing your compassion and ability to help others!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of what makes you a great fit for the Customer Service Advisor role.
Show Your Passion: Let your enthusiasm shine through! We’re looking for people who genuinely care about making a difference in the lives of older residents. Share any relevant experiences that demonstrate your commitment to exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation about how you can join our team!
How to prepare for a job interview at BDS (Northern) Limited
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission in providing exceptional customer service to older residents will help you align your answers with what they’re looking for.
✨Show Your Compassion
As a Customer Service Advisor, empathy is key. Prepare examples from your past experiences where you’ve gone above and beyond to help someone. This will demonstrate your ability to connect with customers on a personal level.
✨Practice Common Scenarios
Think about the main duties of the role, like logging repairs or processing payments. Prepare for situational questions by practising how you would handle specific customer queries or issues that may arise in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or opportunities for career progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
