At a Glance
- Tasks: Respond to emergency call outs and welfare checks for older adults in sheltered housing.
- Company: BDS, a supportive community service provider in the North East.
- Benefits: Competitive daily pay, flexible shifts, and a company handset provided.
- Other info: 3 days on, 6 days off schedule with opportunities for overtime.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Empathetic, reliable, and possess a full driving licence.
BDS have an exciting opportunity for a mobile responder to form part of a response service in the North East. The post holder will work from home and respond to emergency call outs and welfare checks to older adults in sheltered housing schemes. The service supports clients who have had telecare equipment installed. Responders will respond to calls that have been screened and triaged by a call centre and an operator feels a physical check is required. A company handset is provided and on receipt of a call out the Responder will travel to the client and check what support is needed to make them safe and well.
Duties and responsibilities will include:
- Assess the situation upon arrival and co-ordinate an appropriate response/escalation procedure which may result in summoning further assistance or providing support to the customer
- Respond to all emergency call outs within 45 minutes
- Use key safe information to access service user’s homes
- Activate the call equipment linked to the control centre to indicate arrival on site
- Signpost the situation on site to get the Service User the support they need to make them safe and well
- Stay on site until the incident has been fully resolved
- Maintain a line of communication between the responder and the control centre throughout the visit, where appropriate
- Record details of visits, the incident and details of actions taken, and the relevant parties informed
There is no personal care involved. The role is to work on a 3 days on and 6 days off on a twenty-four hour rolling rota. This is a 24 hour service and call outs can be any time day or night. You will be an approachable and empathetic person who is flexible, committed and reliable. Experience in a social care or housing background would be an advantage though not essential for the right person. A full driving license will be required as well as access to a vehicle. For an ideal logistical fit you will live in the Morpeth/ Cramlington/ Blyth/ Ashington area.
The rate of pay is £103.44 per day regardless if you attend any call outs (daily shift allowance £52.60 plus 3 guaranteed hours at £12.71 per hour). Any overtime is paid at £12.71 per hour and bank holidays are paid at enhanced rates.
Apply now for immediate consideration.
Community Mobile Responder in Blyth employer: BDS (Northern) Limited
As a leading housing provider in Manchester, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and community engagement. Our Housing Officers enjoy competitive pay, flexible working arrangements, and the opportunity to make a meaningful impact in local neighbourhoods while collaborating with dedicated colleagues. Join us to be part of a team that values innovation and strives for excellence in community safety and support.
StudySmarter Expert Advice🤫
We think this is how you could land Community Mobile Responder in Blyth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at BDS (Northern) Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from BDS (Northern) Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like BDS (Northern) Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at BDS (Northern) Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Community Mobile Responder in Blyth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to BDS (Northern) Limited:Before hitting send, make sure to tailor your application specifically to BDS (Northern) Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at BDS (Northern) Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
