At a Glance
- Tasks: Manage trade accounts, build relationships, and drive sales growth.
- Company: Independent builder’s merchant with a strong local reputation.
- Benefits: Competitive salary, profit share bonus, and career progression opportunities.
- Other info: Join a supportive team where your contributions are valued and recognised.
- Why this job: Take ownership of your role and make a real impact in a dynamic team.
- Qualifications: Experience in trade sales or construction supply, strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Gorgie, Edinburgh
Full Time | Monday–Friday | 8am–5pm
About Us
We are a well-established, independent builder’s merchant supplying trade professionals across Edinburgh and the surrounding areas. Our customers range from subcontract joiners and fit-out specialists to housebuilders and local contractors. We operate with the agility and personality of an independent business, combined with the professionalism and commercial focus of a high-performing sales organisation. Our team takes pride in delivering exceptional service while actively winning and growing business.
The Opportunity
We are looking for a commercially minded Internal Account Manager to take ownership of an established portfolio of trade accounts while identifying opportunities to strengthen relationships and grow revenue. This is not a passive role — it is a position suited to someone who enjoys winning business, building lasting trade relationships, and making a measurable impact. You will be joining a high-performing, commercially driven team where your contribution is visible and genuinely valued.
Key Responsibilities
- Managing and developing a portfolio of existing trade customers
- Handling inbound enquiries efficiently and professionally
- Producing accurate, competitive quotations and pricing materials
- Proactively generating repeat business through customer contact
- Identifying dormant accounts and reactivating them
- Spotting opportunities to upsell and maximise account value
- Collaborating with the wider sales team to secure orders
- Delivering the high level of service professional contractors expect
What We’re Looking For
Ideal Experience:
- Previous experience within a builder’s merchant, construction supply, or trade sales environment
- Strong product awareness (fixings, ironmongery, tools, or general building materials)
- Experience managing customer relationships or accounts
- Confidence pricing work and negotiating orders
Equally Important:
- Commercial awareness and a proactive mindset
- Strong communication skills with trade customers
- Reliability and accountability
- A desire to develop your career within a growing business
What You’ll Get
- Competitive salary with annual profit share bonus
- Real opportunities for progression as the business continues to grow
- A stable, respected local employer with a strong reputation
- Support from an experienced leadership team
- A role with genuine ownership — not just order‑taking
Why Join Us?
This is an excellent opportunity for someone ready to step into a role with real responsibility and autonomy. If you enjoy working with trade professionals, take pride in delivering results, and want to be part of a business where performance is recognised, we would love to hear from you.
Internal Account Manager (Builder’s Merchant / Trade Sales) employer: BDS - Bell Donaldson Steele
As a well-established independent builder’s merchant in Gorgie, Edinburgh, we pride ourselves on our dynamic work culture that values each team member's contributions. We offer competitive salaries, annual profit share bonuses, and genuine opportunities for career progression within a supportive environment, making us an excellent employer for those looking to make a meaningful impact in trade sales.
Contact Details:
BDS - Bell Donaldson Steele Recruitment Team
