BDR Thermea Group Warwick is seeking an Operations Support - Resource Planner to maximise field engineer utilisation and meet service SLAs. You’ll manage schedules, coordinate visits, and support engineers and the contact centre to deliver premium customer service.
The role reports to the Resource Planning Manager and requires strong planning systems experience. You’ll work Mon-Fri with rotating Saturdays, in a 12-month fixed-term contract, based in Warwick.
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Field Engineer Scheduler – VIP Support & Resource Planning in Warwick employer: BDR Thermea Group
Baxi is an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. With a strong commitment to diversity, equity, and inclusion, employees are empowered to thrive while contributing to the energy transition towards zero carbon. Located in historically rich manufacturing hubs, Baxi provides unique opportunities to be part of a team dedicated to sustainable heating solutions, ensuring that every employee feels valued and respected.
