Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch service and repairs to customers in their homes.
- Company: Join a diverse team at BDR Thermea Group, committed to inclusion.
- Benefits: Competitive salary, bonus scheme, fully stocked van, and generous holiday options.
- Why this job: Make a real difference by providing excellent customer service and solutions.
- Qualifications: Domestic Gas ACS Certification, full driving licence, and experience with gas boilers.
- Other info: Work remotely with flexible hours and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Provide the best possible experience on our site.
Collect statistics to optimize site functionality.
Working from home, you will receive daily appointments via a tablet device. Your van will be stocked overnight by our couriers. You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers. You will be capable of delivering excellent customer service and top-quality solutions. Whilst full product training will be given, you will be confident in your diagnostics skills.
On a daily basis you’ll be responsible for:
- Visiting customers' properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
- Providing excellent customer service through effective communication.
- Managing your workload of daily appointments via a tablet device.
- Managing your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receiving new stock which is delivered overnight and placed in their locations in the rear load space of your van.
About you:
We want to make sure you’re set up for success in our mission. To be successful in your application you’ll need to:
- Hold domestic Gas ACS Certification or equivalent.
- Full Driving License.
- A background in servicing, repair and maintenance of gas boilers.
What we offer:
- Salary: £43,673.99 plus London weighting if applicable.
- Bonus Scheme.
- Fully stocked VW Transporter van.
- Pension Scheme.
- Up to five working weeks holidays.
- Option to buy extra holidays.
- Employee discounts.
PLEASE NOTE – Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
Field Service Engineer - Uxbridge in London employer: BDR Thermea Group
Contact Detail:
BDR Thermea Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Uxbridge in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to diagnostics and customer service. We want you to showcase your skills and confidence, so role-play with a friend or family member!
✨Tip Number 3
Don’t forget to research the company! Knowing their values and services will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing the job. It’s straightforward and ensures your application gets directly into the right hands!
We think you need these skills to ace Field Service Engineer - Uxbridge in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Field Service Engineer role. Highlight your background in servicing, repair, and maintenance of gas boilers, as well as any relevant certifications.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've delivered excellent customer service and managed workloads effectively in previous positions.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application showcases your ability to communicate clearly and professionally. This will help us see how you can provide the best possible experience for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at BDR Thermea Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around gas boilers and diagnostics. Be ready to discuss your previous experiences with servicing and repairs, as this will show your confidence and expertise in the field.
✨Customer Service is Key
Since this role heavily focuses on providing excellent customer service, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your communication skills and commitment to customer satisfaction.
✨Familiarise Yourself with the Company
Do a bit of research on BDR Thermea Group and their values, especially around diversity, equity, and inclusion. Showing that you align with their mission can set you apart from other candidates and demonstrate your genuine interest in the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team you'll be working with or how success is measured in this role. It shows you're engaged and serious about the position.