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- Tasks: Lead airfreight product strategy, ensuring customer satisfaction and operational excellence.
- Company: Join a dynamic logistics company focused on innovative airfreight solutions.
- Benefits: Enjoy competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a team that values creativity and customer-centric solutions in a fast-paced industry.
- Qualifications: 8+ years in airfreight with managerial experience; strong sales and negotiation skills required.
- Other info: This role involves travel and offers a chance to make a significant impact in the airfreight sector.
The predicted salary is between 48000 - 84000 £ per year.
Airfreight Product Leader – United Kingdom and Ireland – (7600)
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Job Title
Airfreight Product Leader – United Kingdom and Ireland
Education
Professional
Location
Poyle – Poyle, RDG SL3 0DB GB (Primary)
Professional
Category
Operations
Job Type
Permanent
Job Description
Role Overview:
The Airfreight Product Leader owns the airfreight product for Region, overseeing both the operational and commercial chapters to deliver a world-class, customer-centric product. This leader is responsible for driving the growth of tonnage and profitability through strategic sales development, competitive rate procurement, and innovative cargo consolidation solutions. The role requires a highly collaborative, KPI-driven approach to ensure alignment with regional and global objectives, and continuous improvement in customer service and operational excellence.
Key Responsibilities
Strategic & Commercial Leadership
- Develop, implement, and own a commercial, KPI-driven strategy to grow airfreight tonnage and profitability, ensuring sustainable infrastructure and alignment with regional/global goals.
- Deliver a best-in-class product to all internal and external customers, with a strong focus on customer expectations and market competitiveness.
- Lead and support the sales force by providing creative, solution-oriented offers, including “outside the box” approaches, and ensure superior responses to RFQs and RFIs.
- Act as the key sponsor for strategic customers, driving business growth across all airfreight products and services.
- Build and maintain strong relationships with airlines, carriers, ground handlers, and third-party providers to secure competitive rates and capacity.
- Implement a core carrier strategy, concentrating spend (>70%) with a select group of preferred partners to optimize cost and service quality.
- Manage local pricing rights, set monthly top-lane pricing, and participate in regional pricing strategies for major trade lanes (>5,000 kg).
- Ensure timely, competitive pricing delivery and accurate customer quotations.
Cargo Consolidation & Operational Excellence
- Design and manage consolidation hubs to maximize cargo volume, increase load factors, and optimize profitability on key trade lanes.
- Drive operational efficiency through continuous process improvement, data integrity, and adherence to SOPs and KPIs.
- Oversee on-time, in-full customs and operational execution, ensuring accurate customer information provided for correct updates and invoicing.
- Accountable for tender, implementation, and retention processes, supporting tactical business plans and new product launches.
- Actively engage with customers, conducting regular visits and calls (8-10 per month) to understand their needs and align solutions accordingly.
- Proactively provide pricing alternatives, routing solutions, and technical assistance to enhance customer satisfaction and retention.
- Inspire, support, and develop the airfreight team, ensuring clear roles, expectations, and structured development plans working closely with Airfreight Branch Manager
- Promote open dialogue, team spirit, and a customer-centric culture.
- Lead by example in compliance, integrity, and work ethics, ensuring full adherence to company policies and industry regulations.
Financial & Performance Management
- Monitor and review P&L, productivity, and business performance, achieving planned net revenue and yield targets.
- Prepare regular reports on product performance, pricing effectiveness, and operational improvements.
- Support the development and execution of tactical business plans for the airfreight team.
Exemption Type
Job Requirements
- Self-starter: Able to work independently and proactively achieve goals.
- Commercial acumen: Strong sales support and solution-oriented mindset.
- Result-driven: Focused on delivering measurable business outcomes.
- Customer-centric: Deep commitment to understanding and meeting customer needs.
- Team player and leader: Able to motivate, guide, and develop diverse teams.
- Organizational skills: Strong planning, prioritization, and process improvement abilities.
- Technical proficiency: Skilled in Microsoft Office (Excel, Word, PowerPoint) and airfreight management systems.
Qualifications & Experience
- Minimum 8 years of airfreight product experience, including deep market knowledge of UK and Europe.
- 3-5 years in a managerial position with direct airline/partner procurement responsibility.
- Proven track record in sales development, carrier negotiations, and cargo consolidation to increase tonnage and profitability.
- Graduate from IATA/FIATA introductory course (preferred).
- Willingness to travel as required.
This is a high-impact leadership role for a commercially savvy, operationally strong, and customer-focused airfreight expert ready to elevate our product to the next level in the UK and France.
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Airfreight Product Leader - United Kingdom and Ireland - (7600) employer: BDP International
Contact Detail:
BDP International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airfreight Product Leader - United Kingdom and Ireland - (7600)
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the airfreight industry, particularly in the UK and Ireland. This knowledge will not only help you understand the market better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the airfreight sector through LinkedIn or industry events. Building relationships with key players can provide insights into the company culture and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven profitability and improved customer satisfaction in previous roles. Highlighting your achievements in these areas will demonstrate your capability to excel as an Airfreight Product Leader.
✨Tip Number 4
Showcase your leadership skills by discussing how you've successfully managed teams and fostered a collaborative environment. This is crucial for the role, as you'll be expected to inspire and develop your airfreight team.
We think you need these skills to ace Airfreight Product Leader - United Kingdom and Ireland - (7600)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in airfreight product management, sales development, and operational excellence. Use specific examples that demonstrate your ability to drive profitability and customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the airfreight industry and how your skills align with the role's requirements. Mention your experience in managing teams and developing strategies that have led to measurable outcomes.
Highlight Key Achievements: When detailing your work history, focus on quantifiable achievements such as increased tonnage, successful carrier negotiations, or improvements in customer service metrics. This will showcase your impact in previous roles.
Showcase Leadership Skills: Emphasise your leadership experience, particularly in motivating teams and driving collaborative efforts. Provide examples of how you've inspired team members and fostered a customer-centric culture in past positions.
How to prepare for a job interview at BDP International
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience in developing and implementing commercial strategies. Highlight specific examples where you've driven growth in airfreight tonnage and profitability, as this role requires a strong focus on commercial success.
✨Demonstrate Leadership Skills
As a leader, you’ll need to inspire and develop your team. Share instances where you've successfully led diverse teams, motivated them towards common goals, and fostered a customer-centric culture.
✨Prepare for Technical Questions
Brush up on your knowledge of airfreight management systems and relevant KPIs. Be ready to discuss how you've used data to drive operational efficiency and improve customer service in previous roles.
✨Emphasise Relationship Building
This position involves maintaining strong relationships with various stakeholders. Prepare to talk about how you've built and maintained partnerships with airlines, carriers, and other providers to secure competitive rates and capacity.
