At a Glance
- Tasks: Engage with clients, manage debt portfolios, and ensure smooth credit control processes.
- Company: Join BDO UK, a leading accountancy and business advisory firm.
- Benefits: Agile working, career development resources, and a supportive culture.
- Why this job: Make a real impact in a dynamic environment while growing your skills.
- Qualifications: Experience in professional services and strong communication skills required.
- Other info: Collaborative culture with opportunities for continuous learning and networking.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Credit Controller role at BDO UK. We’re BDO, an accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
Responsibilities
- Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios.
- Monitor queries and disputes, ensure the appropriate escalation.
- Ensure consistent application of the firm’s debt provisioning policy.
- Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared.
- Ensure that there are minimal unallocated cash receipts.
- Enforce consistent BDO credit control procedures.
- Review and analyse aged debt against defined metrics.
- Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate.
- Maintain accurate and up to date client notes following conversations with clients, using Workday to record status.
- Prepare daily / weekly / monthly summary reports.
- Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate.
- Where necessary, engage and manage the process of debts that need to go legal.
Qualifications
- Professional services experience, Workday experience would be preferred.
- Excel skills to a competent level.
- Excellent written and verbal communication skills and ability to present confidently and convincingly to management.
- Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues.
- Commitment to delivering exceptional client service to internal and external stakeholders.
About the role and culture
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future. At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Credit Controller in Manchester employer: BDO UK
Contact Detail:
BDO UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out BDO's website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with stakeholders and presenting to management, it’s crucial to sound confident and clear. Try role-playing with a friend or using video calls to simulate the interview experience.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and serious about the role. Think about what you want to know regarding their credit control procedures or how they support career development at BDO.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Credit Controller in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience, especially in professional services and any Workday skills you have. We want to see how your background aligns with what we do at BDO!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. Use professional language but let your personality shine through – we appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our culture there!
How to prepare for a job interview at BDO UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with debt portfolios and financial metrics. Brush up on your Excel skills and be ready to discuss how you've used data to manage debts effectively in the past. This shows you’re not just familiar with numbers but can also leverage them for better decision-making.
✨Master the Art of Communication
You'll need to present confidently to management and stakeholders. Practice articulating your thoughts clearly and concisely. Consider role-playing common interview questions with a friend to enhance your verbal communication skills, especially around conflict resolution and client interactions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled overdue debts or disputes in previous roles. Highlight your ability to escalate issues appropriately and maintain a professional demeanor under pressure. This will demonstrate your proactive approach and commitment to exceptional client service.
✨Understand BDO's Culture
Familiarise yourself with BDO’s values and culture. They emphasise mutual support, respect, and collaboration. Be ready to discuss how you align with these values and how you can contribute to their people-centred environment. This will show that you're not just looking for a job, but a place where you can grow and thrive.