Digital Product Manager in London

We are BDO, an accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams that lead them.

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, explore and implement new ideas helping us to change the future of accounting, tax and business consulting. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. In an IT role at BDO, you will become part of a team that acts as the backbone for our business. No matter your skillset, we will provide the training and support you need to achieve your goals.

Leading organisations trust us because of the quality of our advice, which grows from a thorough understanding of their business. This understanding comes from working closely with them and building long-lasting relationships.

As a Digital Product Manager at BDO, you will play a crucial role within our IT team and the Innovation and Digital capability. You will manage a diverse portfolio of digital products, collaborating closely with Business Product Owners and overseeing the entire product lifecycle, from inception to delivery, as well as ongoing improvements and enhancements. Our digital products range from client-facing, AI-driven services to internal tools that impact the daily work of over 8,000 employees.

You will be part of the Innovation and Digital function, a dedicated investment by BDO to lead the future of technology change by introducing new digital products and services. Our team includes designers, developers, and innovation managers, working on projects from generative AI products to automation and e-commerce solutions. We collaborate with partners such as Microsoft and other leading technology providers, and our digital products are used by employees, clients, audited entities, suppliers, regulators, and other BDO firms worldwide.

We are seeking individuals who have an understanding of the product management role and are eager to apply their expertise in supporting our firm's digital journey. If you are passionate about digital technology, data, AI, and emerging technologies, you will fit right in.

The ideal candidate is a highly self-motivated and driven Product Manager with a passion for service and quality. You will need plenty of energy, self-confidence, and a desire to be a product evangelist. Understanding the benefits of adopting a product-led, agile delivery approach and being able to convey this to other areas of our firm is essential.

In this challenging and rewarding role you will also:

• Manage the day-to-day operation and direction of digital products under your ownership.
• Collaborate with cross-functional teams to deliver business outcomes and enhance user experience.
• Act as a key liaison between Business Product Owners and Product Team to maximise product value.
• Apply and promote best practices in product management within the team and wider organisation.
• Develop a strong understanding of the products you manage, including their organisational and technical aspects.
• Maintain and prioritise the product backlog, evaluating opportunities based on business and user needs.
• Support Business Product Owners in shaping product strategy and roadmap decisions.
• Ensure product development incorporates user feedback, feature enhancements, and operational improvements.
• Monitor and analyse product metrics to drive engagement and performance.

You will be someone with:

• Proven experience as a Digital Product Manager or similar role.
• Hands-on experience working in Agile delivery teams and participating in ceremonies such as stand-ups, retrospectives, and backlog refinement.
• Familiarity with work management tools like Azure DevOps or Jira.
• Strong skills in product and feature discovery, requirements gathering, and user story creation.
• Awareness of Product Operations and its role in driving product management excellence.

At BDO, we will help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

Mutual support and respect is one of BDO's core values, and we are proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we will support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you will always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we have invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you will never stop learning at BDO.

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK, thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We have a clear purpose, and we are confident in our future, because we are adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise.