SSC Senior Assistant - Professional Qualifications Administrator in Liverpool

We are BDO, an accountancy and business advisory firm providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy, directly advising the owners and management teams that lead them.

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. They assist on large-scale operations beyond the capacity of a core specialist team and provide the expertise needed to keep moving forward. As part of this friendly department, you will have the chance to work on exciting projects and develop your skillset. There is real opportunity here, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out.

Leading organisations trust us because of the quality of our advice, which grows from a thorough understanding of their business. You will be comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You will be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. The role involves providing support for the overall PQ (Professional Qualifications) Group service delivery, ensuring the needs of internal customers and SLAs are met.

You will develop as a subject matter expert for L&D administration and represent industry best practice, working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader.

You will have:

• Experience of working with learning management systems
• Experience of working with external vendors and managing billing, invoicing and service level agreements
• Excellent IT / Excel skills
• Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable
• Experience of learning analytics and interpretation of data to produce meaningful reports and information
• Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility

At BDO, we will help you achieve your personal goals and career ambitions, with programmes, resources, and frameworks that provide clarity and structure around career development. Mutual support and respect is one of BDO's core values, and we are proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we will support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you will always have access to the people and resources you need to do your best work. We know that collaboration is key to creating value for the companies we work with and satisfying experiences for our colleagues, so we have invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you will never stop learning at BDO.

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we are always finding new ways to invest in you. Across the UK, thousands of unique minds continue to come together to help the companies we work with achieve their ambitions. We have a clear purpose, and we are confident in our future, adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, empowering people to think creatively about how we can do things better.