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- Tasks: Manage debt portfolios and ensure effective credit control processes.
- Company: Join BDO, a leading accountancy and business advisory firm.
- Benefits: Flexible hours, career development, and a supportive team culture.
- Other info: Collaborative environment with opportunities for continuous learning.
- Why this job: Make a real impact on businesses while developing your skills.
- Qualifications: Experience in professional services and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate – like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you’ll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you’ll embrace change, new ideas and have an impact on the future of our firm.
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.
In this challenging and rewarding role you’ll:
- Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios
- Monitor queries and disputes, ensure the appropriate escalation
- Ensure consistent application of the firm’s debt provisioning policy
- Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared
- Ensure that there are minimal unallocated cash receipts
- Enforce consistent BDO credit control procedures
- Review and analyse aged debt against defined metrics
- Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
- Maintain accurate and up to date client notes following conversations with clients, using Workday to record status
- Prepare daily / weekly / monthly summary reports
- Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
- Where necessary, engage and manage the process of debts that need to go legal.
You will be someone with:
- Professional services experience, Workday experience would be preferred.
- Excel skills to a competent level.
- Excellent written and verbal communication skills and ability to present confidently and convincingly to management
- Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
- Commitment to delivering exceptional client service to internal and external stakeholders
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Credit Controller (Chester) employer: BDO UK
Contact Detail:
BDO UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Chester)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Credit Controller role at BDO.
✨Tip Number 2
Prepare for those interviews! Research BDO’s values and culture, and think about how your skills align with their needs. Practice common interview questions and be ready to showcase your Excel skills and communication prowess.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BDO team.
We think you need these skills to ace Credit Controller (Chester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience, especially in professional services and any Workday skills you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you can present confidently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at BDO UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your Excel skills and be prepared to discuss how you've used data analysis in previous roles. Bring examples of reports you've created or metrics you've monitored to showcase your analytical abilities.
✨Showcase Your Communication Skills
You'll need to communicate effectively with stakeholders and management. Practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a past experience where you successfully resolved a debt issue, highlighting your interpersonal skills.
✨Understand BDO's Culture
Familiarise yourself with BDO's values and culture. They emphasise collaboration and mutual support, so think about how you can demonstrate these qualities in your responses. Be ready to share examples of how you've worked well in teams or supported colleagues in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Credit Controller and how you would handle them. Prepare specific examples from your experience that illustrate your proactive approach to managing debts and resolving disputes.