Service Charge Accounting Manager in Bristol

BDO is an accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy.

The Business Services and Outsourcing team delivers long-term, sustainable value to businesses by providing accounting, payroll and compliance services, and helps tie together many of our services across BDO both domestically and internationally. You’ll build deep and meaningful relationships with clients from ambitious entrepreneurial SMEs to large multi‑national groups, opening doors for other teams to provide our wider service offering.

Leading organisations trust us because of the quality of our advice, built from a thorough understanding of their business and from working closely with them and building long-lasting relationships. You’ll be comfortable working proactively, managing your own tasks, and collaborating with others and senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify opportunities to enhance our delivery and provide additional services to organisations we work with.

BDO’s Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth to add to our client base. We require a Manager to deliver high-quality independent reviews of annual service charge expenditure for a specific client. The manager will oversee a dedicated team, supervise the process to ensure work is efficient, completed within KPIs, and tailored to the client’s needs. The manager will be a point of escalation internally and for the client and will report to the Director and Partner team, providing and implementing solutions as required. The manager will be actively involved in business development and should actively seek opportunities to grow the business.

Responsibilities

• Lead and manage the delivery of independent reviews of service charge expenditure for a designated client.
• Supervise a dedicated team to ensure efficient work, KPI adherence, and client-focused delivery.
• Act as the main escalation point for internal and client-related matters; resolve difficult situations.
• Collaborate with the Director and Partner team; propose solutions and improvements as needed.
• Engage in business development and seek opportunities to grow the service line.

Qualifications

• ACA, ACCA or equivalent qualification with experience in an accountancy practice or other financial environment.
• Alternatively, significant Service Charge Accounting experience.
• Experience managing junior staff.
• Ability to think on your feet.
• Excellent communication skills.

We’re committed to agile working and offer the flexibility for colleagues to work in ways that suit them, their teams, and the task at hand. We’ll help you achieve your personal goals and career ambitions, and provide resources and frameworks for career development.

Mutual support and respect are core values at BDO. We foster a people-centered culture with mentoring and coaching, and we stay connected through an agile working framework that brings teams together when it counts. We’re dedicated to collaboration and investing in state-of-the-art spaces and resources so you can learn and grow.